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Can't configure IMAP on Ubuntu TB for Yahoo "Computer says no"

  • 10 antwurd
  • 3 hawwe dit probleem
  • 16 werjeftes
  • Lêste antwurd fan user1121639

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Steps I have taken:

Verified that the email and password are correct by logging into the yahoo webmail. I changed the settings in yahoo to “Allow apps that use less secure sign in.” Logged out of webmail before attempting to create an IMAP account. I lowered the security settings on my router. I checked the manual settings on Thunderbird when attempting to create account: Incoming server: imap.mail.yahoo.com Outgoing server: smtp.mail.yahoo.com Incoming port: 993 with SSL/TLS Outgoing port: 465 with SSL/TLS

I still get the error message, “Configuration could not be verified” What am I doing wrong here?

This is my copy/paste from Help > Troubleshooting information

 Application Basics
   Name: Thunderbird
   Version: 52.1.1
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.1.1
   Profile Directory: Open Directory
             (Unknown location)
   Application Build ID: 20170510141111
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account4:
     INCOMING: account4, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
 Crash Reports
 Extensions
   Lightning, 5.4.1.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
   Provider for Google Calendar, 3.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 52.1.1
     font.internaluseonly.changed: true
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: a178b8fe-cf23-4256-9d99-e2a0e0ef0e2
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1496805163
     places.history.expiration.transient_current_max_pages: 122334
 Graphics
     GPU #1
     Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2)
     Vendor ID: Intel Open Source Technology Center
     Device ID: Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2)
     Driver Version: 3.0 Mesa 12.0.6
     Features
     WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2)  -- 3.0 Mesa 12.0.6
     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: skia
     CairoUseXRender: 0
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.13.1
     4.13.1
     NSS
     3.28.4
     3.28.4
     NSS Util
     3.28.4
     3.28.4
     NSS SSL
     3.28.4
     3.28.4
     NSS S/MIME
     3.28.4
     3.28.4
Steps I have taken: Verified that the email and password are correct by logging into the yahoo webmail. I changed the settings in yahoo to “Allow apps that use less secure sign in.” Logged out of webmail before attempting to create an IMAP account. I lowered the security settings on my router. I checked the manual settings on Thunderbird when attempting to create account: Incoming server: imap.mail.yahoo.com Outgoing server: smtp.mail.yahoo.com Incoming port: 993 with SSL/TLS Outgoing port: 465 with SSL/TLS I still get the error message, “Configuration could not be verified” What am I doing wrong here? This is my copy/paste from Help > Troubleshooting information Application Basics Name: Thunderbird Version: 52.1.1 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.1.1 Profile Directory: Open Directory (Unknown location) Application Build ID: 20170510141111 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account4: INCOMING: account4, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true Crash Reports Extensions Lightning, 5.4.1.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com Provider for Google Calendar, 3.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc} Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 52.1.1 font.internaluseonly.changed: true mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: a178b8fe-cf23-4256-9d99-e2a0e0ef0e2 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1496805163 places.history.expiration.transient_current_max_pages: 122334 Graphics GPU #1 Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2) Vendor ID: Intel Open Source Technology Center Device ID: Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2) Driver Version: 3.0 Mesa 12.0.6 Features WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2) -- 3.0 Mesa 12.0.6 AzureCanvasBackend: skia AzureCanvasAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: skia CairoUseXRender: 0 JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.13.1 4.13.1 NSS 3.28.4 3.28.4 NSS Util 3.28.4 3.28.4 NSS SSL 3.28.4 3.28.4 NSS S/MIME 3.28.4 3.28.4

Alle antwurden (10)

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The first thing that jumps out at me is server name pop.mail.yahoo and port 995. That is never going to work if you are trying to setup imap.

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Thanks Airmail. Does that mean I cannot have a POP and IMAP on the same PC, or that I need to change the port number on the POP account?

I would like to keep the POP account that I set up, and in addition would like an IMAP account -- both from yahoo.

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Are they 2 different accounts? I have never tried to run both protocols with the same email address.

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Yes, two different yahoo accounts.

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Then as long as the provider supports both protocols you can have different accounts that use different protocols.

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You can then if they are separate accounts, just make sure you have pop.mail.yahoo and imap.mail.yahoo for the proper ones or the issue airmail mentioned will plague you for eternity. Also try that first connect with startssl ( not desired butI've seen some servers not start with ssl/tls from the onset, if that works then set it back to ssl/tls and should be smooth sailing after that.

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Thank you.

First, I changed both the incoming and outgoing to STARTTLS. That automatically changed my port numbers to 143 for incoming and Auto for outgoing. When I tried to put the port numbers back to 993 and 465, it automatically switched from STARTTLS back to SSL/TLS. It had also changed my authentication automatically so I had to put it back on Normal Password.

It looked like this: Incoming imap.mail.yahoo.com port 143 STARTTLS normal password outgoing smtp.mail.yahoo.com Auto STARTTLS normal password

But the “done” button was greyed out. So, I put the outgoing one back to SSL/TLS which resets to 465 port, and now the done button is available again.

Incoming imap.mail.yahoo.com port 143 STARTTLS normal password outgoing smtp.mail.yahoo.com 465 SSL/TLS normal password

Result: It was “checking password” for over ten minutes but ultimately came back with the same result “Configuration could not be verified”

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Read his about application specific passwords. https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html

Does that help?

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It did not help.

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Sometimes Thunderbird's testing of the settings doesn't work, but when you skip that, receiving and sending e-mail works just fine.

Here is how to do that.

See my first screenshot. At this point, click the Manual config button. You will then see what is in my second screenshot. Make sure the settings are correct, then click the Advanced config button in this window.

That will open up the Account Settings window. Click OK on it to close it. You have just skipped that testing that Thunderbird does when creating a new account.

Now see if you can receive and send e-mail for the account.

Important: You must use an App Password in Thunderbird for your Yahoo e-mail account, like Airmail mentioned.