Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Mozilla Firefox Critical ERROR Request ID & Password

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I have repeatedly received a screen that ask for a is and password and/or call a support number. I am concerned this is not an message from Modzilla and may be some scam.

I have repeatedly received a screen that ask for a is and password and/or call a support number. I am concerned this is not an message from Modzilla and may be some scam.

Keazen oplossing

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

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Keazen oplossing

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

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This was very helpful. I have never attempted to install one of these pop-ups, but when this one happens I cannot close either the current tab or Firefox. I have to go to Windows task manager to delete Firefox. I just added a pop-up blocker, hope this will help. Thanks for helping out.

Dale

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I wish it were possible just to block pop-ups at selected sites, AOT specifying sites where they should not be blocked. The one at which I've consistently seen this pop-up is VVNMusic.com, also known as Vintage Vinyl News, where after like a minute of having been there...boom! there it is. And just like many others, only FF is impacted. Can someone from MOZ contact rwink@vvnmusic.com, and try to get to the bottom of why his site still suffers this issue?