Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Suspicious email

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Kay23

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Hello,

I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my current email address to post this - can you look into any donations that have used the email associated with my account please?

Hello, I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my current email address to post this - can you look into any donations that have used the email associated with my account please?

Alle antwurden (2)

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It's possible someone else entered your data by mistake, or you forgot. Check your bank statements. Anything there you don't know about?

I called for an administrator.

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Thank you for your reply. Nothing on my bank statement which is why I am not that concerned, the card they used is also not mine neither is the name.

My email is very different to the name given so it is unlikely to be a mistake entered. I am concerned if they are using someone else's card without them knowing, sending the receipt to another email so that person might not realise.

Alternatively it could be a complete phishing exercise, but when I googled the email it came from I got no red flags and only mozilla links. It was mozilla@m.mozilla.org