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Problem opening Thunderbird due to Bitdefender

  • 3 antwurd
  • 0 hawwe dit probleem
  • 13 werjeftes
  • Lêste antwurd fan sfhowes

Anne VH
Anne VH
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When I try to open Thunderbird, my antivirus Biddefender blocks the application, for following reason: "biddefender has detected an exploit of a thunderbird.exe vulnerability and has blocked the application"

I have been using Thunderbird for ages and never experienced any problems. Is Biddefender correct and is there a vulnerability with Thunderbird? Or should I add Thunderbird as a safe application in Biddefender?

Many thanks and kind regards, Anne

When I try to open Thunderbird, my antivirus Biddefender blocks the application, for following reason: "biddefender has detected an exploit of a thunderbird.exe vulnerability and has blocked the application" I have been using Thunderbird for ages and never experienced any problems. Is Biddefender correct and is there a vulnerability with Thunderbird? Or should I add Thunderbird as a safe application in Biddefender? Many thanks and kind regards, Anne

Bewurke troch Wayne Mery op

Keazen oplossing

I suggest you disable the Advanced Threat Defense option in BD or add TB as an exception:

https://support.mozilla.org/en-US/questions/1275787

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Alle antwurden (3)

david
david
  • Top 10 Contributor
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If you downloaded from the Thunderbird website, you should be safe. No one has indicated any virus problems here.

Anne VH
Anne VH Fraacheigener
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Thank you for the confirmation. I did not download a new version of Thunderbird. And I always downloaded it from the Mozilla site. So I will have to indicate the application as being safe in Thunderbird.

sfhowes
sfhowes
  • Top 10 Contributor
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Keazen oplossing

I suggest you disable the Advanced Threat Defense option in BD or add TB as an exception:

https://support.mozilla.org/en-US/questions/1275787