Thunderbird constantly crashing

I have been using Thunderbird for many, many years now and been happy with it. However last 6 months or so, it has been constantly crashing, often several times a day. … (mear ynfo)

I have been using Thunderbird for many, many years now and been happy with it.

However last 6 months or so, it has been constantly crashing, often several times a day. Crash reports almost never get sent as it says there is a technical error.

Using a HP Spectre 360 (7 years old) with Windows 10. All windows updates have been applied, and constantly virus checked etc. No other programs giving me grief like Thunderbird which is the most important program. Before Thunderbird I used Eudora which was also great. Always regretted changing to Thunderbird.

I am now over it and Thunderbird. How do I transfer all my emails, attachments etc going back 10-12 years or so to a new email program.

Any suggestions regarding a better email client. Don't want to use Outlook. Have been looking at Proton Mail.

Frege troch John, 6 oeren lyn

Lêst beäntwurde troch John, 4 minuten lyn

mail sending problem on Thunderbird version 128.58.0esr x64

Since I updated this version, Thunderbird often fails to connect to the mail server. And sending mail is very slow. I don't know why, is it because I use VPN? Do I need … (mear ynfo)

Since I updated this version, Thunderbird often fails to connect to the mail server. And sending mail is very slow.

I don't know why, is it because I use VPN? Do I need to set Thunderbird to use the system proxy to connect to the Internet? I used automatic detection before.

Frege troch Edward, 24 minuten lyn

Deleting 2nd email account in Thunderbird

I am having difficulty with send and receive from a second email address provided by an organisation. Could you provide details of how to delete the 2nd email address cur… (mear ynfo)

I am having difficulty with send and receive from a second email address provided by an organisation. Could you provide details of how to delete the 2nd email address currently on my installed version of Thunderbird (128.5.0esr 64 bit).

After deleting I will wait for Support team to resolve their end of the issue before I reinstall the 2nd email account

Frege troch Bernard Gesling, 1 oere lyn

Changes in Thunderbird and Spectrum protocols now cause sending errors. Email cannot be sent out.

Email errors started occurring on or about November 25, 2024. Multiple calls and tech support with Spectrum techs and hours of troubleshooting brought about O results. I… (mear ynfo)

Email errors started occurring on or about November 25, 2024. Multiple calls and tech support with Spectrum techs and hours of troubleshooting brought about O results. I obtained all necessary protocols for configuring email to Spectrum requirements and for sending and receiving, but I still get outgoing errors. I have been using Thunderbird for 5 years or more now and never had any issues until now. Upon inspection through Thunderbird tools/setting/ looking at "SAVED" passwords, I no longer see "IMAP" or "MAIL" access protocols. It was there previously. I also disabled all my firewall and vpn settings and still cannot send out any emails. I have thoroughly checked out both my personal email setting and my small business email settings and everything as it relates to Spectrum is correct. Spectrum said one thing they found was that the email settings (specifically, would not resolve with the server because of a syncing problem). Spectrum did all they could to resolve on their end, but the issues, as they see it now resides on the Thunderbird side. In an effort to resolve the issues, the Spectrum tech looked and looked for a phone number for Thunderbird and said this is the first time he has never found a number that one can call for some sort of assistance. Emails directly to Thunderbird are very, very slow. And to compound the issue, there are no lists I could find is a repository for error codes and no valuable tech support or specifications could be found that provides any real help for resolution. So now I am making a last ditch effort to contact Thunderbird for a one on one phone conversation that will resolve all the issues I have encountered. Hopefully with your immediate reply, we can resolve these issues and I will be able to help others resolve these same issues. These issues are not just isolated to me. There are literally hundreds maybe even thousands of people out there with the same issues. PLEASE contact me asap. Thank you for your time. (PS. I do receive some messages via email, but sending out is the issue)

Frege troch rmus8039, 2 oeren lyn

Thunderbird has lost all my settings and files.

Dear Mozilla, My 27" iMac crashed suddenly on Wednesday last week (when I wasn't actually using it) and would not boot up. A message referred me to Apple and I made an ap… (mear ynfo)

Dear Mozilla, My 27" iMac crashed suddenly on Wednesday last week (when I wasn't actually using it) and would not boot up. A message referred me to Apple and I made an appointment in Glasgow to take my Mac for the repair. I plugged my Mac in before I left - and it recovered itself!

However all my Thunderbird emails, files and settings have totally disappeared! Apparently a Thunderbird update is responsible. I have spent hours on the phone trying to get help. I have spent hours with CHATDGP talking me through stuff. The data seems to be on my machine but whatever I do I can't get Thunderbird to work. I am at my wits end. I have all my work files in Thunderbird and have no access to anything.

This is the second time recently that my Thunderbird files have vanished. I had to pay an expert to come to my house and restore the first time, but he is very ill at the moment and unable to leave home.

Please help me. I would be very grateful to have my Thunderbird back and working correctly. I am on macOS Monterey, version 12.7.6 (21h1320).

kind regards Helen 07836 707504 UK

Frege troch Helen Thomson (Recurvelady), 2 oeren lyn

email

Firefox/Mozilla/T/Bird: When I open my inbox my emails showup. However when I click on the individual messages some open "normally" and are immediately accessible while o… (mear ynfo)

Firefox/Mozilla/T/Bird: When I open my inbox my emails showup. However when I click on the individual messages some open "normally" and are immediately accessible while others showup with msg notification on a black background with identifying subject but I am unable to open the content of the msg, When I click again it again the screen goes blank and back to mozilla. When I try to "Delete" I have to click on "Inbox" again and all of the unaccessible/unreadable msgs are deleted. Help Thanks Patrick

Frege troch chickypat@comcast.net, 3 oeren lyn

Last weeks update

Ever since the new version of Thunderbird I cannot send emails. I can receive them but not send them. I have found that if I temporarily disconnect my VPN, it sends OK. … (mear ynfo)

Ever since the new version of Thunderbird I cannot send emails. I can receive them but not send them. I have found that if I temporarily disconnect my VPN, it sends OK. Your failure to provide software that can co-exist with a VPN without crapping itself is a poor advertisement for your product. I have read some of the millions of posts about this particular bug and your answers seem smug and lazy without addressing the problem.

Frege troch Al-Pal, 19 oeren lyn

Lêst beäntwurde troch Al-Pal, 4 oeren lyn

Can't send over wifi from Thunderbird

I am running Thunderbird 128.5.0esr (64-bit) on 2 computers: a lenovo T480s and an HP EliteOne 750 Both are running Linux Mint 22. Both use gmail with the same config.(s… (mear ynfo)

I am running Thunderbird 128.5.0esr (64-bit) on 2 computers: a lenovo T480s and an HP EliteOne 750 Both are running Linux Mint 22. Both use gmail with the same config.(see pic). Comcast is my ISP

Problem If the computers are connected to my router by ethernet cable both can send emails

If I use WiFi neither computer will send. The "send" popup just spins.

I can send gmail from my iphone over the same wifi network

I tried hooking the computers up to a hotspot from my iphone; neither will send

Any ideas?

jod23832944@gmail.com

Frege troch jod23832944, 5 oeren lyn

email server provider times out, click again quickly and I get the emails

After my Thunderbird auto updated to 128.5.0esr I have trouble getting emails. The server times out, but if I click to retrieve quickly after that I get my emails. Server… (mear ynfo)

After my Thunderbird auto updated to 128.5.0esr I have trouble getting emails. The server times out, but if I click to retrieve quickly after that I get my emails. Server provider says their logs do not show any problem at their end.

Frege troch stevie nineteenfifty, 5 oeren lyn

How to: DON'T download SPECIFIED messages from server.

I don't want the Thunderbird to download all messages from server. I want to "tell him" - Don't download messages where "From:" is "something@something.com". Is this sim… (mear ynfo)

I don't want the Thunderbird to download all messages from server. I want to "tell him" - Don't download messages where "From:" is "something@something.com".

Is this simple task is achivable in Thunderbird?

PS I don't care is it POP or IMAP. It doesn't matter. What matters is can I tell Thunderbird (maybe by filters) - don't download specified messages from server?

Frege troch kris_lee, 7 oeren lyn

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (mear ynfo)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Frege troch mozilla516, 2 moannen lyn

Lêst beäntwurde troch mozilla516, 10 oeren lyn

Thunderbird latest Nebula Version 128.4.4esr Build ID 20241118214310 needs quit/reopen after log on startup to receive messages

Thunderbird recent Nebula esr updates have failed. So I have downloaded latest updates and reinstalled with same selections. Update history shows no updates installed y… (mear ynfo)

Thunderbird recent Nebula esr updates have failed. So I have downloaded latest updates and reinstalled with same selections. Update history shows no updates installed yet!

Since latest Version 128.4.4esr Build ID 20241118214310 email access does not work after initial open or log on Startup. Get New messages All accounts or each Account show no activity. I now need to quit/reopen again to start receiving messages, then all continues well until another update or log off! It often takes a day before I notice no emails then I get 100+!

Frege troch Brian Inglis, 12 oeren lyn

Prompted to give access to Google account for non-Google email

Every time I open Thunderbird, and every once in a while after I dismiss it, I get a popup window asking me to allow Thunderbird access to my Google Account. The account … (mear ynfo)

Every time I open Thunderbird, and every once in a while after I dismiss it, I get a popup window asking me to allow Thunderbird access to my Google Account. The account it is asking for does *not* have an associated Gmail.

For extra context: This email account used to be run though Google, but I switched providers since it was a custom email with a custom domain. The email also has an associated Google account for other services.

I have tried selecting both deny and allow on the pop-up window. Deny just closes the window, which reopens after some time. Accept causes my email to get a security alert that says Thunderbird now has access, but the window still appears again after some time. I am not sure of how long either of these options last before the window pops up again, and I'm not sure if there is a real difference in timing between the two.

I have also tried closing the window without selecting either option, with the same results.

I did delete and set up the account again once, to no difference. Also, I'm not seeing anything in the settings of the account that would suggest it belongs to Google, but I am also not the most savvy when it comes to these things.

Please help, this has been bugging me for months and I would really like to not have to keep dealing with it.

Frege troch songirl.yn, 13 oeren lyn

Security exception (certificate) problem

Hi all, I have been having a recent issue with Thunderbird build 115.4.1 (64-bit). I've attached a picture. Every 24 hours or so I have to approve a security exception f… (mear ynfo)

Hi all,

I have been having a recent issue with Thunderbird build 115.4.1 (64-bit). I've attached a picture. Every 24 hours or so I have to approve a security exception for my pop accounts. I have the make permanent check box checked but it keeps happening. This has been happening over the last 3-4 weeks. I am using Windows 11 (23H2). I've played with lots of different settings but nothing seems to fix the issue.

HELP

Frege troch wsgjr, 14 oeren lyn

sende mail

Hej Jeg har i dag prøvet at oprette en ny mailkonto ved thunderbird Mozilla men jeg kan ikke få mit mailsystem til at sende en mail ?? Der kommer denne fejl : … (mear ynfo)

Hej Jeg har i dag prøvet at oprette en ny mailkonto ved thunderbird Mozilla men jeg kan ikke få mit mailsystem til at sende en mail ?? Der kommer denne fejl : (det hjalp ikke at oprette en ny mailkonto) for fejlen er der stadig

Afsendelse af meddelelsen mislykkedes. Der opstod en fejl under afsendelsen. SMTP-serverfejl. Serveren svarede: Client host 80.208.70.116 blocked using SBL-XBL - see https://www.spamhaus.org/query/ip/80.208.70.116 for details.

og nu ved jeg ikke hvordan jeg skal løse dette problem. vores internet udbyder er jubii.dk


mvh Lena hagner hagner@fiberpost.dk

Frege troch hagner, 14 oeren lyn

Correcting Message Dates Corrupted by Apple Mail

In 2016, whilst importing emails into Apple Mail, about 20,000 email were given the date and times of the import instead of the date from the Received Header. Luckily Th… (mear ynfo)

In 2016, whilst importing emails into Apple Mail, about 20,000 email were given the date and times of the import instead of the date from the Received Header. Luckily Thunderbird has retrieved the emails from my IMAP server and given them what appear to be the correct dates. Meh knowledge of the tech behind this is very limited. Anyway, my question is, how can I export a fresh mbox or other format of mail folder with Thunderbird applying the correct dates to each of the messages?

Frege troch Yancy, 15 oeren lyn

Sometimes, when I delete one email from the inbox, the inbox shows "no message found", even though there are still other emails in the inbox

Sometimes, when I delete one email from the inbox, the inbox shows "no message found", even though there are still other emails in the inbox. The remaining emails are sti… (mear ynfo)

Sometimes, when I delete one email from the inbox, the inbox shows "no message found", even though there are still other emails in the inbox. The remaining emails are still in the inbox, they just don't show. If I right click on inbox in the left panel, and select "open in new tab", the remaining emails show in the new tab, just not in the main inbox. If I close out thunderbird and start it again, the emails show in the main inbox. The problem occurs occasionally, whether I select delete from the menu bar, hit the delete key, or right click on the entry and select the trash can icon.

This problem started maybe 10 or more updates ago. For each new update I think "surely it will be fixed this time".

I have included a partial screenshot of what it looks like after the problem occurs.

This problem is different than any other questions I have found in the search. It purely a visual presentation error, not disastrous, just highly annoying. Any solutions will be greatly appreciated.

Frege troch jimgiordano, 15 oeren lyn

Changing Thunderbirs folder icons

The task is to put a company logo icon instead of a folder icon, how to change the icon image for mail folders in Thunderbird? I read the topic https://support.mozilla.or… (mear ynfo)

The task is to put a company logo icon instead of a folder icon, how to change the icon image for mail folders in Thunderbird? I read the topic https://support.mozilla.org/en-US/questions/1305856 and did as it says, created userChrome.css and toolkit.legacyUserProfileCustomizations.stylesheet changed 'True'. but no changes happened. specialFolder or localFolder both is okey. Version 128.5.0esr (64-bit)

Many thanks in advance. Olga

Frege troch olga.teterleva, 16 oeren lyn