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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Saved windows will not open, yet are still displayed... sort of

Airstreamdriver
Airstreamdriver
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I have four active Firefox windows, each with quite a few tabs. I have been closing and re-opening Firefox with no issue until today. Earlier this week I updated my Mac OS to Ventura 13.5, and Firefox was still operating normally after the installation (closing and re-opening with all windows and tabs intact).

Today however, when I restarted Firefox, no windows opened automatically. I closed and restarted a few times, and finally one window opened intact; however the other three windows (still dispalyed on the "Windows" menu) refuse to open. When I look at my Firefox app on my iPhone, it also shows all the tabs intact.

What can I do to get these to open? I am running Firefox version 115.0.3.

I have four active Firefox windows, each with quite a few tabs. I have been closing and re-opening Firefox with no issue until today. Earlier this week I updated my Mac OS to Ventura 13.5, and Firefox was still operating normally after the installation (closing and re-opening with all windows and tabs intact). Today however, when I restarted Firefox, no windows opened automatically. I closed and restarted a few times, and finally one window opened intact; however the other three windows (still dispalyed on the "Windows" menu) refuse to open. When I look at my Firefox app on my iPhone, it also shows all the tabs intact. What can I do to get these to open? I am running Firefox version 115.0.3.

Réiteach roghnaithe

I understand the frustration you're experiencing with the saved windows not opening in Firefox after the update. Let's try a couple of things to get them working again. First, make sure Firefox is fully closed, including all background processes. Next, try restarting your Mac to ensure a fresh start. If that doesn't work, try opening Firefox in Safe Mode to see if any extensions or add-ons are causing the issue. To do this, hold down the "Option" key and click on the Firefox icon to launch it in Safe Mode. If the windows open in Safe Mode, it might be an add-on causing the problem. You can then disable add-ons one by one to identify the culprit. Hopefully, one of these steps will help resolve the issue and get your saved windows opening again. If not, please feel free to reach out for further assistance.

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All Replies (2)

Medhasree Suram
Medhasree Suram
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Réiteach Roghnaithe

I understand the frustration you're experiencing with the saved windows not opening in Firefox after the update. Let's try a couple of things to get them working again. First, make sure Firefox is fully closed, including all background processes. Next, try restarting your Mac to ensure a fresh start. If that doesn't work, try opening Firefox in Safe Mode to see if any extensions or add-ons are causing the issue. To do this, hold down the "Option" key and click on the Firefox icon to launch it in Safe Mode. If the windows open in Safe Mode, it might be an add-on causing the problem. You can then disable add-ons one by one to identify the culprit. Hopefully, one of these steps will help resolve the issue and get your saved windows opening again. If not, please feel free to reach out for further assistance.

Airstreamdriver
Airstreamdriver Úinéir na ceiste
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Thanks suram080 - I had tried restarting my Mac a number of times, but forgot about safe mode. I know you suggested restarting Firefox in safe mode but I tried restarting the whole computer in that manner, and that cleared up the problem. So far it's still working - thank you for the assistance!