This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Attachments appear as folders in Local folders.

  • 2 fhreagra
  • 0 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Gortzh

more options

Attachments to some emails appear as items in the Local Folder list. They reappear after I have deleted them; sometimes I can't delete them at all.

Attachments to some emails appear as items in the Local Folder list. They reappear after I have deleted them; sometimes I can't delete them at all.
Attached screenshots

All Replies (2)

more options

go to the troubleshooting information on the help menu. click on the open button for the profile folder. Close Thunderbird. delete the foldertree file in the profile. Restart Thunderbird.

Things any better?

more options

the problem changed but it's still annoying me. This is what I did: go to the troubleshooting information on the help menu. click on the open button for the profile folder. rename the foldertree.json file in the profile. to foldertreex,json Close Thunderbird. Restart Thunderbird. When I restarted Thunderbird, and opened profile it had recreated the foldetrtree, however the files that I couldn't delete were still there. I could delete many ot them but at least 1 of each of the 3 sticky files could not be deleted.

Athraithe ag Gortzh ar