Email not visible in folders after Windows update (and apparently Thunderbird got reinstalled).

I allowed windows (11) to apply updates. Afterwards, my Thunderbird email cannot see the email in any folders except only unopened email in inbox. The data still seems to… (tuilleadh eolais)

I allowed windows (11) to apply updates. Afterwards, my Thunderbird email cannot see the email in any folders except only unopened email in inbox. The data still seems to be in the files.

Spent 2 hours with Dell support, who were unable to resolve and they say it's due to Thunderbird, which re-installed itself (?) around the same time as the windows update.

Any help? Thanks.

Asked by Lynn Fischer 14 uair ó shin

Firefox Browser Issue

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is u… (tuilleadh eolais)

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

Asked by reg45 15 uair ó shin

How to bring back menu with bookmarks and more?

You used to have a nice menu bar, with bookmarks easily available. Now it looks like Edge, with bookmarks over on a right hand menu, with multiple clicks needed. I looked… (tuilleadh eolais)

You used to have a nice menu bar, with bookmarks easily available. Now it looks like Edge, with bookmarks over on a right hand menu, with multiple clicks needed. I looked for a View option in settings and found nothing, searching on toolbar also comes up empty.

Is there a way to get that old menu bar to show back up?

Asked by ithinktfiam 15 uair ó shin

Last reply by ithinktfiam 15 uair ó shin

Did Not Connect: Potential Security Issue

I have been having this issue for a while now. I will get this message on different websites, and then if I try again later it might work. It seems like it's a random cha… (tuilleadh eolais)

I have been having this issue for a while now. I will get this message on different websites, and then if I try again later it might work. It seems like it's a random chance of me getting this error. I have tried "about:config" commands as suggested on other posts on this forum and they didn't work. I checked my licenses, proxy settings and still nothing. I got another web browser to see if it's my PC or Firefox, and the other browser worked just fine. I am guessing there is something I need to do within Firefox, but I am not sure what that is.

Asked by jurgen24 16 uair ó shin

Last reply by jurgen24 15 uair ó shin

Import from K9Mail

I recently installed "Thunderbird android" on my smartphone (Pixel 6a, Android 14) and since I have been using the "K9Mail" app for years, for the Thunderbird configurati… (tuilleadh eolais)

I recently installed "Thunderbird android" on my smartphone (Pixel 6a, Android 14) and since I have been using the "K9Mail" app for years, for the Thunderbird configuration I executed the "import from app" following the instructions on this page: https://support.mozilla.org/en-US/kb/thunderbird-android-import

I imported several accounts (pop3 accounts and imap accounts). The operation was very simple and went well, except for one aspect... let's say that I would have expected that the import would have also copied the emails from K9Mail to Thunderbird. Instead, this was not the case. I don't know if it's a mistake or something wanted, in any case this fact forces me to keep both applications on my smartphone, Thunderbird to read new emails, K9Mail to read old ones (in fact, sometimes it's useful for me to have old emails available from my phone too).

Do you know if there's any other way to transfer all the emails from one app to the other? Thanks in advance!

Asked by cyrano_1968 15 uair ó shin

FIREFOX POWER EFFICIENCY ISSUE ON A MACBOOK AIR

I’ve noticed that Firefox is draining my Mac’s battery significantly often consuming over 200% of the device’s power. It also prevents my Mac from going to sleep when not… (tuilleadh eolais)

I’ve noticed that Firefox is draining my Mac’s battery significantly often consuming over 200% of the device’s power. It also prevents my Mac from going to sleep when not in use. Is there a setting I can adjust to improve battery efficiency and ensure that Firefox doesn’t block my device from entering sleep mode? I’d appreciate any guidance to resolve this issue.

Asked by Gabbie 16 uair ó shin

Drafts Folder Issue

There is a problem with my Drafts folder. It says that there are 3 messages, and shows the icon for 2 new messages in the folder, but when I try to open the folder, it s… (tuilleadh eolais)

There is a problem with my Drafts folder. It says that there are 3 messages, and shows the icon for 2 new messages in the folder, but when I try to open the folder, it says No Messages Found. What is going on here? (Please see the uploaded image.)

Asked by ozymangwf 22 uair ó shin

Last reply by ozymangwf 17 uair ó shin

Cannot uninstall manually installed older versions of Firefox - Any tips?

I have manually installed multiple older versions of Firefox for Desktop (Windows 10), as I am translating KB articles and sometimes need any of the twenty latest version… (tuilleadh eolais)

I have manually installed multiple older versions of Firefox for Desktop (Windows 10), as I am translating KB articles and sometimes need any of the twenty latest versions to get screenshots in my language for the translated articles.

When an older version becomes superfluous, I would like to uninstall it from my computer, but that does not work. Even though I see all the older Firefox versions listed in Windows Applications & Features and each of them has an Uninstall button (and a helper.exe file in the uninstall folder in the installation folder each of the versions), the only "action" I see is that I get a warning that the Firefox Helper application is about to make change to the content of my hard drive, and will I allow that? The pop-up asking if I want to refresh Firefox instead of uninstalling, it does NOT appear.

The only time I get a proper response, i.e the Refresh-instead-of-uninstall? pop-up, is when I initiate uninstall of the latest current version of Firefox, in my case Fx132.0.2.

Have anyone else come across this problem?

Asked by ErlingR 1 seachtain ó shin

Last reply by ErlingR 17 uair ó shin

Thunderbird hangs on startup during first DNS lookup - Mac OS Sequoia

I get the whirly thing while it says "looking up ...". This problem appeared suddenly without any recent updating and now persists 100% of the time over the last week or … (tuilleadh eolais)

I get the whirly thing while it says "looking up ...". This problem appeared suddenly without any recent updating and now persists 100% of the time over the last week or so. I cannot access the menu or anything. I tried reinstalling TB with no change. There are no other apps with any network/internet problems. I'm thinking I have to open terminal and do something like clear cache/cookies, etc. but can't figure out what specifically to do to accomplish this. Any other ideas?

Asked by rich.doyle62 17 uair ó shin

Navigate by clicking URL segments in the address bar

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient … (tuilleadh eolais)

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient way to reach upper layers of a website.

For example Vivaldi implements it via Ctrl+<Mouseover/click> (see attached screen capture)

Is there an option or addon to enable this? Thanks in advance

Asked by rev1s 17 uair ó shin

Error message from Thunderbird.

I responded that I was having a problem editing & sending an e-mail when I got a message from Thunderbird saying that Thunderbird had crashed. I responded that the e-… (tuilleadh eolais)

I responded that I was having a problem editing & sending an e-mail when I got a message from Thunderbird saying that Thunderbird had crashed. I responded that the e-mail message that I was working on was "Fwd: Memories". It wasn't... I was working on "Fwd: Do You Remember". I don't know if that makes any difference; but I lost all of the changes that I had made so far to that e-mail.

Asked by vlntrbmg0223 18 uair ó shin

The STAT command did not succeeed. Error getting message number and size .Mail server outlook.office365.com responded: Server Unavailable.2

when thunder bird opening time this below error showing and not working also please help me "The STAT command did not succeeed. Error getting message number and size .M… (tuilleadh eolais)

when thunder bird opening time this below error showing and not working also please help me

"The STAT command did not succeeed. Error getting message number and size .Mail server outlook.office365.com responded: Server Unavailable.2 "

Asked by srikanthkg19 19 uair ó shin

Stuck in Desktop Mode

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Andro… (tuilleadh eolais)

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Asked by Syer10 2 lá ó shin

Last reply by Syer10 19 uair ó shin

Default font size too small using Google Search.

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have playe… (tuilleadh eolais)

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have played with accessiblity settings and reinstalled without success. Other sites seem OK and Chrome works well too. I see from the various support forums that this has happened regularly in the past but no one comes up with a good answer. I don't want to dump Firefox.

Asked by David Hardy 19 uair ó shin

can't connect to xfinity email

I am currently unable to connect to my 'comcast.net' email. It was working fine until 12:20 on Nov 29. Thunderbird had just installed the latest updates (128.5.0esr (32bi… (tuilleadh eolais)

I am currently unable to connect to my 'comcast.net' email. It was working fine until 12:20 on Nov 29. Thunderbird had just installed the latest updates (128.5.0esr (32bit))and it seemed to be OK. At about 1430 I was at xfinity store and made changes to my cable TV package. I informed the agent about my email problem, but he wasn't able to provide any help. When I returned home, I was still (and currently) unable to connect to the email server. When I 'click' get mail the 'system' tries to connect (the little blue line in the lower right corner is active and I soon get a message 'unable to connect'). I have been into SETTINGS and ACCOUNT SETTINGS numerous times and have made some changes with no success. I am wondering if it is a password issue (how to fix?) or a change somewhere else that I haven't found. I note thunderbird has 'recently' added encrypted requirements, Is there something there I should know about? I do not use a proxy server and have set for NO PROXY on internet connections. All of my other 'normal' internet sites seem to work OK. What am I missing? appreciate any ideas. John

Asked by jemmot 20 uair ó shin

Last reply by jemmot 19 uair ó shin

My KDP books are shown as unavailable on amazon.com - but only in Firefox

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com… (tuilleadh eolais)

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com and so forth. However, when I view the books on the US site, they are shown as 'currently unavailable.' This only happens in Firefox. I also use Chrome now and again, and it's fine there. The books clearly are available, because US readers buy them. But clearly I don't want to risk any US Firefox readers thinking they're unavailable, if they have the same problem that I'm having. I raised this with Amazon a while ago, but they said it was nothing to do with them, and must be an issue with my browser. I've recently published the third book in a series, and it's just the same. Any suggestions?

Asked by susiedavy 20 uair ó shin