Why do you makechanges then leave users with no clear information on how to use the chaged item?

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use t… (tuilleadh eolais)

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use to use regularly and you still deny a human to ask for help, only your jog-related jargon!

I would hate to sue you but AMAZON may help me when they hear what you've done to me, and perhaps hundreds of other former customers.

So, help me get back to AMAZON today!

William Lee 2ropn2mr@gmail.com

Asked by William Lee 1 lá ó shin

Last reply by James 1 lá ó shin

McAfee???

Why is something claiming to be McAfee telling my that my Firefox browser is infected? And it's showing me a renewal notice when I do not have McAfee. It's all very anno… (tuilleadh eolais)

Why is something claiming to be McAfee telling my that my Firefox browser is infected? And it's showing me a renewal notice when I do not have McAfee. It's all very annoying. If I download a new Firefox will that fix it?

Asked by Jimmy B-good 1 lá ó shin

Last reply by James 1 lá ó shin

Firefox security certifacte expiration

I have recently received a notice from Mozilla informing me that the Security Certificate for Firefox is set to expire, and if I do not update it, Firefox may develop is… (tuilleadh eolais)

I have recently received a notice from Mozilla informing me that the Security Certificate for Firefox is set to expire, and if I do not update it, Firefox may develop issues and stop functioning. As I am not very tech savy, and do not understand the language, I do not know igf/how this will affect my system. It is set to update automatically. I have included a screenshot of the notice below. I keep the system simple, and do not use add-ons, etc. Can someone please explain what all this means in laymans terms?

Asked by Wayne 1 lá ó shin

Last reply by jscher2000 - Support Volunteer 1 lá ó shin

Why does firefox insist on opening hot links in the same window?

Why does firefox insist on opening hot links in the same window? No matter what I change in the Settings all of the hot links keep opening in the same window. … (tuilleadh eolais)

Why does firefox insist on opening hot links in the same window?

No matter what I change in the Settings all of the hot links keep opening in the same window.

Asked by AndeAnderson 1 lá ó shin

Last reply by jscher2000 - Support Volunteer 1 lá ó shin

New modem

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out. Tried Microsoft Edge. It worked … (tuilleadh eolais)

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out.

Tried Microsoft Edge. It worked OK when I wasn't using Firefox at the same time.

Planning to get a range extender. Is that the solution?

Asked by tmwjr13 1 lá ó shin

Last reply by markwarner22 1 lá ó shin

Disable proxy failover

Hello, We have set a fixed proxy in Firefox on our employees' notebooks. However, when the notebooks do not have a VPN connection to our network, the proxy cannot be rea… (tuilleadh eolais)

Hello,

We have set a fixed proxy in Firefox on our employees' notebooks. However, when the notebooks do not have a VPN connection to our network, the proxy cannot be reached. Firefox then disables the proxy after a short time. I found the setting network.proxy.failover_direct under about:config and thought that setting it to false would solve the problem. However, Firefox behaves the same way.

How can I prevent Firefox from accessing the internet except through the specified proxy?

Thank you.

Asked by tim.goetschl 1 lá ó shin

Last reply by markwarner22 1 lá ó shin

How do I sync two computers

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is n… (tuilleadh eolais)

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is no syncing happening, even when I go into the menu under my account. It says it's syncing, but it's not. When I try to "Add another device" the option of adding another computer is not given. I do not want to use the profile backup because I want to MERGE the two sets of open tabs between the computers, not overwrite one.

Asked by YankeeHorses 2 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

Pdfs won't open when using Firefox

I am an academic. I use Canvas. When I am in Canvas and I try to open a document in it from Firefox, what I get are solid black pages. I do not have this problem with Can… (tuilleadh eolais)

I am an academic. I use Canvas. When I am in Canvas and I try to open a document in it from Firefox, what I get are solid black pages. I do not have this problem with Canvas in Chrome or in Edge. I really don't want to use those Browsers. I actually have this problem with every PDF I try to open from all sites. This is a recent problem. But if I cannot correct it, I will have to use other Browsers.

E. Wray Bryant, Ph.D. [edited email from community support forum]

Asked by wbryant 2 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

Firefox updates

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need t… (tuilleadh eolais)

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need to do that regardless. My question is: What OS version should I upgrade to for a secure version of Firefox and, MOST IMPORTANTLY... will my Comcast email account and bookmarks be carried into the upgraded Firefox browser? Thanks. a concerned Gary Bellucci

Asked by Gary B 1 lá ó shin

Last reply by James 1 lá ó shin

don't work shortcuts for inspect element

I use the Zen browser and I can't use ctrl+shift+c to view the element, I deleted the shortcut specified in the settings for copying the page URL so that the inspector wo… (tuilleadh eolais)

I use the Zen browser and I can't use ctrl+shift+c to view the element, I deleted the shortcut specified in the settings for copying the page URL so that the inspector would work, but it doesn't work, although the correct shortcut is indicated when hovering, but it doesn't work

Asked by yuriymeresin 1 lá ó shin

Last reply by TyDraniu 1 lá ó shin

Bottom Right infomation bar makes reading and interacting with web pages untenable

When my mouse hovers over a link or changes to a new page, the URL displays in the bottom right. This is a feature i like in theory, but the way it is executed, where it … (tuilleadh eolais)

When my mouse hovers over a link or changes to a new page, the URL displays in the bottom right. This is a feature i like in theory, but the way it is executed, where it displays overlaid on top of the web page, makes reading the web page and interacting with buttons down there frustrating and damn near impossible. this is especially disruptive when using applications in the browser like excel.

where is the setting to make this not an overlay, but part of a separate, bottom bar what is NOT covering the web page?

Asked by kamari 2 lá ó shin

Last reply by Path of Building 2 lá ó shin

Update/upgrade Firefox for Linux/Ubuntu

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me t… (tuilleadh eolais)

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me to update, i have followed the directions given in order to download the latest Firefox version as instructed but with no success. I am downloading it, but it doesn't have an instruction to "run" it. As a consequence, my system is getting slower and slower and i am afraid it will crush! Any ideas? Sooooos!!!

Asked by Eugenia Minacoulis 2 lá ó shin

Last reply by James 2 lá ó shin