This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Addons are not installing after update

  • 1 resposta
  • 2 have this problem
  • 6 views
  • Last reply by Zizo2k9

Zizo2k9
Zizo2k9
more options

Hi

My browser updated automatically, and I lost all my addons. I tried to installed them, and it shows the download bar complete. But when I go to extensions tab under add ons manager to enable it. The download bar is at zero. I have tried to restart the PC, restart the broswer. I even deleted the extensions under troubleshooting information/show profile folder as state in one of the help forums.

The addons that I want to reinstall are Adblock plus, VLC context menu, and Location Guard. Windows 8 64 bit, Firefox 36.0.4

Thanks in advance

Hi My browser updated automatically, and I lost all my addons. I tried to installed them, and it shows the download bar complete. But when I go to extensions tab under add ons manager to enable it. The download bar is at zero. I have tried to restart the PC, restart the broswer. I even deleted the extensions under troubleshooting information/show profile folder as state in one of the help forums. The addons that I want to reinstall are Adblock plus, VLC context menu, and Location Guard. Windows 8 64 bit, Firefox 36.0.4 Thanks in advance

Chosen solution

I update to Firefox 37.0. And the problem no longer exist. I can download my addons.

If you have the same problem...go to "menu" then "add-ons" then "plugins". Then click on in blue "Check to see if your plugins are up to date". There i found an update for firefox to 37.0

take care

Ler a resposta no contexto 👍 0

All Replies (1)

Zizo2k9
Zizo2k9 Question owner
more options

Chosen Solution

I update to Firefox 37.0. And the problem no longer exist. I can download my addons.

If you have the same problem...go to "menu" then "add-ons" then "plugins". Then click on in blue "Check to see if your plugins are up to date". There i found an update for firefox to 37.0

take care