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Thunderbird sees attached .doc files as though .pdf and cannot open them

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by eddiec

eddiec
eddiec
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I have Windows 10. All was working OK till recently. Now I cannot open attached .doc files as Thunderbird sees them as .pdf and tries to open with Adobe. 2013 Word is happy to open these files but only if I save them to disk first.

I have Windows 10. All was working OK till recently. Now I cannot open attached .doc files as Thunderbird sees them as .pdf and tries to open with Adobe. 2013 Word is happy to open these files but only if I save them to disk first.
Capturas de pantalla anexas

Chosen solution

'Tools > 'Options' > 'Attachments' > 'Incoming' tab or 'Meu icon' > 'Options' > Options' > 'Attachments' > 'Incoming' tab

On the left side: 'Microsoft Office Word 97 -2003 document (.doc) It should have an action: select 'Use Microsoft Office Word (default)' click on OK

You could post image of this window if it helps to describe your issue.

Below is image showing my settings.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

'Tools > 'Options' > 'Attachments' > 'Incoming' tab or 'Meu icon' > 'Options' > Options' > 'Attachments' > 'Incoming' tab

On the left side: 'Microsoft Office Word 97 -2003 document (.doc) It should have an action: select 'Use Microsoft Office Word (default)' click on OK

You could post image of this window if it helps to describe your issue.

Below is image showing my settings.

Toad-Hall modificouno o

eddiec
eddiec Question owner
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This solution is what I started with but did not work. Since then, either Microsoft has fixed something (I have had an avalanche of W10 updates) or I have reset something else. Either way, Thunderbird is back to its usual self.