This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

window 10 1709 thunderbird compatable?

  • 2 respostas
  • 1 has this problem
  • 11 views
  • Last reply by nameless-1

nameless-1
nameless-1
more options

tried to put thunderbird on 1709 tonight - new computer -

get error message about "side by side configuration is incorrect"

can this be fixed and if so how? I need pretty much a line by line description

I love Thunderbird - really hard to accept losing it

tried to put thunderbird on 1709 tonight - new computer - get error message about "side by side configuration is incorrect" can this be fixed and if so how? I need pretty much a line by line description I love Thunderbird - really hard to accept losing it

All Replies (2)

Zenos
Zenos
more options

I am running Thunderbird on Windows 10 Pro, all up to date and have no issues, so I'd say "yes" to your question about compatibility.

I don't know enough about Windows to make sense of this warning, but I really don't think it's from Thunderbird.

Was this a clean install? If you have an earlier installation, maybe uninstalling the Thunderbird program completely and starting from scratch would be effective.

Your profile containing your settings and your old email messages is stored separately and so should not be affected by uninstalling the program itself.

nameless-1
nameless-1 Question owner
more options

I have it installed now - took a system restore - said nothing changed but it did allow me to put on the 3 programs I wanted.

the computer was turned on a total of 2 days before this happened just to do updates - then yesterday Microsoft decided we needed latest version of windows 10 and both my computer I use won't handle it - too old - this was the new replacement and has it on it already

I was able to move the profile (had done that before) - finding it now uses up too much memory- sounds like I need to clean up the old emails soon