This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

trouble entering bank site why

  • 2 respostas
  • 4 have this problem
  • 35 views
  • Last reply by jawesp

jawesp
jawesp
more options

On one site that I visit often I can no longer access thru Firefox.Password required but password is refused .I tried the restore password option and got message that my email format was incorrect.This problem does not exist when I go to Chrome.

On one site that I visit often I can no longer access thru Firefox.Password required but password is refused .I tried the restore password option and got message that my email format was incorrect.This problem does not exist when I go to Chrome.

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This does not sound like an issue with Firefox, but is something that your bank should be able to assist you with to make sure that you are using the right user credentials for their website.

jawesp
jawesp Question owner
more options

Problem only on Firefox