This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost my bookmarks?

  • 6 respostas
  • 5 have this problem
  • 13 views
  • Last reply by turcius93

more options

I formating my pc and instal firefox again but i lost all my data (bookmarks, passwords ...) how can i recover my data again?

I formating my pc and instal firefox again but i lost all my data (bookmarks, passwords ...) how can i recover my data again?

All Replies (6)

more options

Did you back up your Firefox user data or your Firefox Profile before formatting your PC?

more options

no i didn'"t backup it i just sync my profile like i do on google chrome. when i open my account on chrome they recover all my bookmarks but firefox didn't . months of data lost

more options

So, you where using Firefox Sync, you failed to mention that. Firefox Sync wasn't intended to be used in lieu of a backup.

Do you have any other devices connected to your Sync account?

Did you have any problem when connecting to your Firefox Account when attempting to connect to Firefox Sync?

more options

i don't have any device connected with my firefox account

more options

I also have this problem, I had my phone Firefox synced with my pc firefox , when I checked my bookmarks on the phone they were replaced with the ones on the pc, which have nothing but getting started, is there something that can be done

more options

I was wrong I did find my bookmarks on the phone how can I move them to the PC