This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Having a webpage open on Wi-Fi causes consistent ping spikes.

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by y

y
y
more options

I've noticed that while on Wi-Fi, having Firefox open on any webpage will cause consistent ping spikes every 5 seconds, making online games unplayable.

I've tested this normally, tried disabling all extensions, and tried troubleshoot mode. Task manager does not show any changes with CPU/Memory/Disk/Network under Firefox's process when these ping spikes happen, but the issue goes away immediately every time after closing out Firefox.

The webpage and what you are doing on that webpage does not matter (like streaming YouTube), it even happens after visiting google.com. However, I'll rarely get lucky and this issue won't occur while Firefox is open.

Issue does not occur with other browsers. If there is any additional info that I should provide please let me know.

I've noticed that while on Wi-Fi, having Firefox open on any webpage will cause consistent ping spikes every 5 seconds, making online games unplayable. I've tested this normally, tried disabling all extensions, and tried troubleshoot mode. Task manager does not show any changes with CPU/Memory/Disk/Network under Firefox's process when these ping spikes happen, but the issue goes away immediately every time after closing out Firefox. The webpage and what you are doing on that webpage does not matter (like streaming YouTube), it even happens after visiting google.com. However, I'll rarely get lucky and this issue won't occur while Firefox is open. Issue does not occur with other browsers. If there is any additional info that I should provide please let me know.
Capturas de pantalla anexas

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have a Realtek RTL8852BE PCIe Adapter ?

Could be a problem with the Geolocation service and Firefox scanning for nearby networks.

  • 1711854 - Geolocation causes ping spikes in LAN until Firefox is closed

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

cor-el modificouno o

y
y Question owner
more options

cor-el said
Do you have a Realtek RTL8852BE PCIe Adapter ? Could be a problem with the Geolocation service and Firefox scanning for nearby networks.
  • 1711854 - Geolocation causes ping spikes in LAN until Firefox is closed
(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

I actually do have that adapter, but I think I was able to make the issue go away last night. I found a reddit thread and one of the suggestions was to open up the Firefox uninstall dialog and Refresh Firefox. I haven't had any issues since performing a refresh. Judging from the comments in the thread you linked, maybe there was a setting I enabled or something down the line that caused this issue to start to occur?

cor-el modificouno o