This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not working right

  • No replies
  • 0 have this problem
more options

Recently I have been unable to sign in on several different sites, but have had no problem on others. This is a new computer with Windows 11, and I set it up about a week ago. When I tried to purchase a You Tube TV subscription, the purchase locked up. I tired it with Chrome and no problem. When I tried to log into my credit card account with Chase, I got an error message suggesting I try later or use another browser. Again Chrome worked. Then I tried to log into Aflac and got a message saying the site wasn't redirecting properly. Again Chrome worked. Also Firefox worked for Aflac on an older computer.

I don't want to use Chrome. Can anyone help? Andy

Recently I have been unable to sign in on several different sites, but have had no problem on others. This is a new computer with Windows 11, and I set it up about a week ago. When I tried to purchase a You Tube TV subscription, the purchase locked up. I tired it with Chrome and no problem. When I tried to log into my credit card account with Chase, I got an error message suggesting I try later or use another browser. Again Chrome worked. Then I tried to log into Aflac and got a message saying the site wasn't redirecting properly. Again Chrome worked. Also Firefox worked for Aflac on an older computer. I don't want to use Chrome. Can anyone help? Andy

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.