This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am infected with scour.com redirect virus. My McAfee is not finding and addressing it. How do I get rid of the scour.com redirect virus?

  • 23 respostas
  • 1624 have this problem
  • 14 views
  • Last reply by jbaldwin

more options

When I do a google search, I get a bunch of results. However, when I click on a link, it goes to a different webpage - not the one shown on the search page. Sometimes it comes up at scour.com.

I looked up scour.com on Wikipedia, which states that there is a "redirect virus" that is infecting my computer. It cited "Mozilla Support." So, I am asking the Mozilla Forum - How do I get rid of the virus? McAfee is not finding and removing it, and neither is Malware Bytes anti-malware software. Any suggestions?

When I do a google search, I get a bunch of results. However, when I click on a link, it goes to a different webpage - not the one shown on the search page. Sometimes it comes up at scour.com. I looked up scour.com on Wikipedia, which states that there is a "redirect virus" that is infecting my computer. It cited "Mozilla Support." So, I am asking the Mozilla Forum - How do I get rid of the virus? McAfee is not finding and removing it, and neither is Malware Bytes anti-malware software. Any suggestions?

hetchhetchy modificouno o

All Replies (3)

more options

Where do you find the registry file? Did you so a safe-mode start up to edit it? Any help is much appreciated!

more options

Hi Vaxfiend, to make changes to the Windows registry, you use the program regedit.exe (Start > Run, or Vista/7 search box).

HOWEVER, please make a backup of your computer and read up on the registry before going in there.

more options

what worked for me was uninstalling and reinstalling the browser...this even works with IE..though you just have to download the same (or newer version) of IE and it will remove the previous version even if its the same as the one you are currently using

  1. 1
  2. 2