This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash sites freezing firefox randomly and only help if I kill the plugin_container.exe from task manager

  • 1 resposta
  • 83 have this problem
  • 11 views
  • Last reply by Helper7677

more options

I reinstall firefox, remove and install flash, remove my profile totally, and flash still freezing firefox randomly when I open a flash contained site. The plugin container not working, just freezing firefox, and when I kill the plugin_container.exe in task manager only in that case appears the plugin error message in the place of the flash object.

I reinstall firefox, remove and install flash, remove my profile totally, and flash still freezing firefox randomly when I open a flash contained site. The plugin container not working, just freezing firefox, and when I kill the plugin_container.exe in task manager only in that case appears the plugin error message in the place of the flash object.

All Replies (1)

more options

Information about plugin-container, what it does, reloading tab after crash, how to disable plugin-container,etc.: http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins


You can remove "getplus" (shown in your plugins), the Adobe Download Manager. You do not need it and it causes problems for some users:

To avoid installing "getplus" for future Adobe Flash updates, follow the link in ONE of these articles:

To avoid installing "getplus" for future Adobe Reader updates, follow these instructions:

  1. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
      • On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
      • If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    • After the installation, start Firefox and check your version again.

Also see: http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin

Helper7677 modificouno o