Firefox Community Forum

I wanted to create shortcuts on my new tab page.

I deleted the sponsor shortcuts one by one and now the three dot button disappeared. No matter what I try, I cannot figure out how to add shortcuts to the new tab page.

Could you help me? Do I need to reinstall Firefox?

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

5th Nov 2024 Hi, Firfox has just (few hours ago) updated.. It has 'lost' ALL of my (several years of) PASSWORDS, BOOKMARKS and HISTORY I have tried the fixes given on the forum,. but there doesn't seem to be anything there to recover. And frankly the whole 'other profile' thing confused me.

Can anybody help please.. ?

Thank you Phil

My Logitech 1080 camera is working and recognized on Chrome and Edge. It is not recognized on Firefox, even though I have the settings allowing the camera on a list of sites, and have restarted it several times.. I can't find it on the connected devices list, etc. I HATE having to open Edge for every vidcon call!

I thought I just needed to sync my account ( three bars > user name > sync now) and sign out before resetting my computer. After doing so I thought by signing in it would recover my bookmarks and passwords, etc. I did NOT do the proper way: https://support.mozilla.org/en-US/kb/switching-devices which I realized after performing the reset.

Am I completely SOL? Or is there a way to recover these - I really hope there is I had a lot of bookmarks.

Thank you for your time and support!

I have a MacMini M2 with the current Sonoma os. Firefox has been updated. Frustrating. Yet prime videos won't play and get this notice:

"Mozilla Firefox update required A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox."

Been using firefox for years along with the web site partsbase.com

Now when I try to go to partsbase if last for a fraction of second and then gives me a blank screen. I works fine on chrome. Don't really want to switch to chrome but I have to be able to use this site to stay in business.

Danny Hill Kentucky Airmotive Inc. [edited phone# from public community support forum] [edited] @bellsouth.net

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).

Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

Please can someone help me make this browser translate ALL THE TIME? Sadly I am not cultured and cannot read any other language other than English. I need a way to make the browser automatically translate all pages at all times to English without having to manually translate every page. Then I have to translate every individual link cause they for some reason aren't always included in the page translation. Please help me make Firefox translate to English 100% of the time or at least as close as possible to 100%.

microsoft update killed your audio with blocking asio.sys audio works with both chrome and edge, but blocking asio.sys killed your audio only. are you going to develop a fix for this, or do i abandon you for the other guys?

I have no idea why, but all of a sudden Twitch streams won't work on Firefox. It's only affecting Twitch because I can load YouTube and other streaming sites fine, and it's only on Firefox because it works fine on Chrome. I tried clearing my cache and cookies, disabling all add-ons and extensions, and restarting my device. Nothing works. The only indication that I have of what the issue might be is a message in the browser console that says this:

NetworkError: A network error occurred. addcf53b-cec4-4980-829e-de0aca27def2:1

   <anonymous> blob:https://www.twitch.tv/addcf53b-cec4-4980-829e-de0aca27def2:1

From what I can tell, the blob is where the browser loads the stream itself. Every stream I've tried to load gives me this error.

UPDATE: I was able to fix it by clearing the cache.

I've been using Firefox for years with no problems. Today I opened it and it wanted me to make it my default browser, which it already was, but I did it anyway. Now when I click a link in an email in Thunderbird, Firefox loads but all my passwords and user names are gone. If I close and reload Firefox and cut and paste the link, I have my passwords and user names back and everything is normal. Windows 10 shows only one version of Firefox installed, but for awhile settings/default apps listed 2 versions (now it only shows one). How do I change this?