• Resolto

Master password reset required every restart

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the… (Máis información)

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Asked by shane35 hai 1 semana

Answered by richardedward4783 hai 1 semana

  • Resolto

Firefox is changing white backgrounds to blue

Hello all, Ever since an update to Firefox from a few weeks ago, I have been having issues with white backgrounds displaying incorrectly in Firefox. I have attached two… (Máis información)

Hello all,

Ever since an update to Firefox from a few weeks ago, I have been having issues with white backgrounds displaying incorrectly in Firefox. I have attached two identical images from the NYT homepage: the first is a screenshot from Chrome and the second is the same exact image but taken from Firefox.

I have also attached another screenshot taken in Firefox from REI.com. You'll see that it's not necessarily just a white background that is causing the weird blue color. It also happens in products images being displayed incorrectly.

I figured this might be a Firefox website appearance setting, but I have played around with it and selected many different permutations and I haven't been able to solve this issue. I have also tried refreshing Firefox, using Firefox in Safemode, disabling all of my plugins/themes, etc. and nothing was fixed.

I am pretty sure this isn't a system wide issue or a monitor issue because these websites are being displayed 100% correct in Chrome and Edge. This is only an issue in Firefox.

Can someone advise?


Thanks,

DC

Asked by Daniel Daniels hai 1 semana

Answered by jscher2000 - Support Volunteer hai 1 semana

  • Resolto

Can't download synced bookmarks to Firefox on a new Windows 11 computer

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the … (Máis información)

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

  1. 1: Is it possible to get my old bookmarks from the cloud?
  1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Asked by Mark hai 1 semana

Answered by Paul hai 1 semana

  • Resolto

Secure Connection Failed

When I try to read my webmail I get this: Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. E… (Máis información)

When I try to read my webmail I get this:

Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

The same address www.nebula.fi works fine in Edge browser, which claims: Connection is secure. This site has a valid certificate, issued by a trusted authority.

I would prefer using Firefox. Is it somehow possible?

-Tom

Asked by tom486 hai 2 semanas

Answered by jscher2000 - Support Volunteer hai 1 semana

  • Resolto

Navigateur Firefox

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to t… (Máis información)

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to the "buy tickets" button, it doesn't work. What's wrong with the Firefox navigator????????????? Thank you.

Les sites suivants ne fonctionnent plus sur mon navigateur Firefox. Est-ce normal? Merci.

https://www.hydroquebec.com/residentiel/ Incapable de télécharger le PDF de ma facture

https://www.cineplex.com/fr/theatre/cinema-cineplex-odeon-beauport La fenêtre des billets que je veux acheter ne télécharge jamais

Asked by Andrée Rodrigue hai 2 meses

Answered by Andrée Rodrigue hai 1 semana

  • Resolto

sessionstore file

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply I have similar issue. Have file that has all the ta… (Máis información)

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Asked by cleejoy hai 5 meses

Answered by cleejoy hai 1 semana

  • Resolto

Yahoo, I try to acess mail or yahoo and get this "https://guce.yahoo.com/consent?brandType"

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong" all searches I have… (Máis información)

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong"

all searches I have done to try and resolve seem to be 2019 or older with the 2024 being locked.

I type in yahoo.com, do a search yahoo, they all come up the same message. anything yahoo related I cannot load. and get this same message.

I run malware byte and Ccleaner neither solved this issue

I use Microsoft edge and have no issues.

thank you

Asked by loveless3 hai 1 semana

Answered by jscher2000 - Support Volunteer hai 1 semana