Firefox Community Forum

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL.

28Dec2024

I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge.

Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey.

I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

I want to know how to adjust audio (treble/bass balancer) for videos playing in Firefox. Your page at https://support.mozilla.org/en-US/kb/control-audio-or-video-playback-your-keyboard#w_what-is-the-media-control-feature refers me to https://specifications.freedesktop.org/mpris-spec/2.2/ but this URL is a 404. Is there another page that might help? Thanks.

i recently noticed that my audio is stuttering a little bit on firefox desktop, expecially on youtube. i already tried the app on incognito mode withou any extension enabled, notthing worked. can be the last Nvidia driver? can be a recent (1 month more or less) mozilla update? can you guys help me please? i ve also formatted the whole pc: nothing

I followed the instructions that Eduardo from the Mozilla Support Team sent (see below) and I'm still unable to sign into Mozilla Connect.

"Before signing back into Mozilla Connect, I recommend refreshing your Firefox installation and clearing the cookies and cache for mozilla.org in order to eliminate any potentially faulty configuration files in Firefox, as these may also be causing the connection issue you're experiencing. You can also try opening a Private Window to access Connect."

I've re-linked my Mozilla account with my Google one but I still receive the 401 error when trying to access Mozilla Connect. I have also tried the disabling Windows Defender and Nord VPN & Threat Protection Pro.

I will note that I'm able to access Accounts and Support without issue.

I don't know what else I can do, this seems like I need someone from Mozilla to take action? ---

My original message:

> Whenever I try to access Mozilla Connect and Sign In, I am met with the following page: > > HTTP Status 401 – > type Status Report > Description http.401 > > I think this stems from me disconnecting and closing the account because it didn't register/sign-in through my Mozilla/Firefox account. I want to create a new one that is linked properly.

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab.

How can the previous behaviour be restored? so I can open a link in an existing FF window?

I have used Firefox for more years than I care to remember, but at the moment I'm forced to use Safari, which is OK but missing several vital features for me like translating Greek web pages!

The problem I have is this:- Whenever My M2 macbook Air running Sonoma 14.7.2 goes to sleep and wake it the screen is flickering and needs a hard restart. After lots of trial and error it appears to be something to do with Firefox version 133.0.3 (aarch64) as it only happens when I leave Firefox running.

I have run the Apple offline diagnostics multiple times immediately after the crash but I never get any reported errors. Interestingly I get no dialog from Apple that my Mac has crashed or needed to be restarted

I have restarted my Mac into safe mode, same problem

I have refreshed Firefox several times, same problem

Any help woulld be much appreciated!

Happy Christmas and a peaceful New Year to you all

Thank you, Peter

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

I have tried installing extensions on https://addons.mozilla.org. Everything else online works fine, but https://addons.mozilla.org gives me "Download failed. Please check your connection. " after 10 minutes of loading icon. Browsing works fine. I have tried with and without a VPN. It used to work. Other devices, and firefox on dualbooted linux work fine.

I switch from Chrome to Firefox and imported all my "bookmarks". How do I view all the folders I had in my Chrome bookmarks? If I click the >> at the top, the bookmarks are not listed the way they were on Chrome, and I can't find the numerous folders of bookmarks that I had set up. In the saved links that do show up in the list, I see hundreds of links but they are unorganized. An outdated folder that says "Imported from IE" shows up in the list several times, but it's not the list I had on Chrome. Help ;>)

The issue is I do not have "Pictures" highlighted under the "Insert" menu. However, I do have "Attach file" which I did but once attached to the email I cannot drag the picture into the text and scale it as in the past.

When I try to insert/drag the picture into the text, the message "The following files couldn't be attached: Filename.jpg. Please try again later." appears at the very top of the display.

"Link", "Pictures", "Emoji", and "Table" are all not hi-lighted. Do not know why???

Says Firefox is up to date!

I have tried to resolve this issue recently with no results.

PLEASE HELP!!!!

Good day. I'm thinking of deleting Firefox. It's simply impossible to use it on some sites. For example, I can't write a comment on YouTube because the browser freezes. Page scrolling and controls also freeze. I turned off browser extensions, but it doesn't help. I have 48GB of DDR5 memory and one of the best processors available today...

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

Why am I getting this message quite often for the last few weeks? When I am following a link to a new website I get this message much more than I ever did in the past.

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

So I have been having a problem with firefox where the window turns completely blank randomly. this happens more often when I have a private tab open. It would literally turn blank every few seconds. Usually when I alt tab it goes away, but then it happens again after a few seconds. The weird thing is is that this only happens on Windows. Both 10 and 11. I also have Linux installed on the same PC and there it doesn't happen. I've reinstalled my Windows multiple times yet the problem remains. Firefox forks like Waterfox also have this problem.

I got an email that my account was signed in to. I logged in and found a connected service. I tried to sign them out, and the system will not allow me to do so. I was able to sign out a different one, but not this one. Please advise.

Hello.

For the past few months, I've been experiencing severe issues with performance that I noted appear only on YouTube. I have not noticed this on any other website. The site is unresponsive, takes a long time to load, key presses (pause, skip 10s, etc.) are registered with a massive delay. It is generally very unpleasant to use.

I have tried disabling all extensions, clearing data, I even reinstalled the entire operating system once for a different reason and the issue still persisted. I launched YouTube on different browsers (Chrome) with no performance issues at all.

I lived with this problem for a long time now, but recently it's becoming unbearable. I prefer Firefox to Chromium-based browsers, but as YouTube is a site I visit very frequently, I will unfortunately consider switching to another browser.

I have not found any useful resources regarding this issue on the Internet, it seems like it's not a common problem.

Any help is appreciated.

Firefox is using too much of my Pcs proccessing power and causing my pc to freeze. The videos Im watching and twitch will just freeze then I have to hard reset my pc because the windows option to shut down or restart will do nothing. Even when I hit window+ctrl+shift+b to reset my graphics card it does nothing. please help me or I will have to stop using firefox which Ive been using for 20 years.