Thunderbird Community Forum

I sent out "1" e-mail to "169 clients" and 31 came back as not deliverable, they ended in either, "att.net" or "sbcglobal.net" e-mail address's.

So I resent "31" individually e-mails back out, 1 at a time", and it took longer for them to come back, but they ALL came back, as not deliverable AGAIN! they all ended in "att.net" or "sbcglobal.net".

In case you are wondering: I been in business since 2003 and have sent out alerts to my customers as needed, and I have NEVER encountered this problem before! I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Thanks in advance for any help you can be to resolve this issue for me. I been using Thunderbird e-mail Program for as long as I can remember.

Here is the complete error message below that I got back: (I have removed the clients email address with question marks "????" for their privacy.)

Delivery has failed to these recipients or groups: ????@sbcglobal.net Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Receiving server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM

????@sbcglobal.net 8/18/2024 6:39:43 PM - Server at SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:29:16 PM - Server at sbcglobal.net (144.160.235.143) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=sbcglobal.net] [LastAttemptedIP=144.160.235.143:25] [SmtpSecurity=-2;-2] [DM6NAM11FT087.eop-nam11.prod.protection.outlook.com 2024-08-18T18:29:43.071Z 08DCBE7E6DB09C7A](Socket error code 10061)'

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by SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM (2603:10b6:a03:58e::14) with
Microsoft SMTP Server (version=TLS1_2,
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2024 16:33:42 +0000

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Microsoft SMTP Server (version=TLS1_2,
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2024 05:31:54 +0000

ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;

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by MN0P223MB1254.NAMP223.PROD.OUTLOOK.COM (2603:10b6:208:4a6::5) with
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Received: from EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM

([fe80::5356:1de4:5688:730]) by EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM
([fe80::5356:1de4:5688:730%4]) with mapi id 15.20.7875.019; Sat, 17 Aug 2024
18:26:20 +0000

Message-ID: <EA2P223MB09542134A3EB441D8CFFB175BE822@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Date: Sat, 17 Aug 2024 13:26:18 -0500 User-Agent: Mozilla Thunderbird Subject: Windows 10 Users...BIG Updates came for me this morning! Content-Language: en-US References: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> To: ????@sbcglobal.net From: Call Keith_Business <niceseeingyou@hotmail.com> In-Reply-To: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> X-Forwarded-Message-Id: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Content-Type: multipart/related;

boundary="------------vZQhoZz0DqQyJ2ul0aHNhNxT"

X-Antivirus: AVG (VPS 240817-10, 8/17/2024), Outbound message X-Antivirus-Status: Clean X-TMN: [VL/yA1CPXpg/aWVWzACJb2L01M3CGKBTHGEMmxj1JEW3T+1a9chDz/aOQkV2hD/h] X-ClientProxiedBy: CH0P223CA0006.NAMP223.PROD.OUTLOOK.COM

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Return-Path: niceseeingyou@hotmail.com X-Microsoft-Original-Message-ID: <abfca9e1-8a73-4bad-8168-0cba5f2a39de@hotmail.com> MIME-Version: 1.0 X-MS-Exchange-MessageSentRepresentingType: 1 X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: EA2P223MB0954:EE_|MN0P223MB1254:EE_|LV3P223MB0848:EE_|SJ2P223MB0861:EE_ X-MS-Office365-Filtering-Correlation-Id: 63588100-86d5-4baa-25e0-08dcbeea1660 X-Microsoft-Antispam: BCL:0;ARA:14566002|12050799009|461199028|8060799006|9000799047|5072599009|15080799003|9400799024|19110799003|1680799051|6092099012|3412199025|440099028|4302099013|1602099012; X-Microsoft-Antispam-Message-Info: =?utf-8?B?U29Xc3ZkOUtvNjV6QVBGcnZ6czVxNS91ajlKUDNOTVA0ZTZWNlk0YlJkalBZ?=

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X-MS-Exchange-CrossTenant-Network-Message-Id: 63588100-86d5-4baa-25e0-08dcbeea1660 X-MS-Exchange-CrossTenant-AuthSource: EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-OriginalArrivalTime: 17 Aug 2024 18:26:20.1598

(UTC)

X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: MN0P223MB1254 X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-1ff67.templateTenant

Reporting-MTA: dns;SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Received-From-MTA: dns;LV3P223MB0848.NAMP223.PROD.OUTLOOK.COM Arrival-Date: Sun, 18 Aug 2024 16:33:42 +0000

Final-Recipient: rfc822;????@sbcglobal.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused

=========================================================

Here is one from an "att.net" as well:

Delivery has failed to these recipients or groups:

???? (????@att.net) Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM Receiving server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM

????@att.net 8/18/2024 6:33:38 PM - Server at PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:22:32 PM - Server at att.net (144.160.159.21) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=att.net] [LastAttemptedIP=144.160.159.21:25] [SmtpSecurity=-2;-2] [BN8NAM11FT070.eop-nam11.prod.protection.outlook.com 2024-08-18T18:23:06.932Z 08DCBE7912428EEE](Socket error code 10061)'

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Final-Recipient: rfc822;????@att.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused X-Display-Name: ????

I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Sincerely Keith L. Allen aka Call Keith NiceSeeingYou :-)

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do this, please.

Hi,Before the last update which changed a lot Now if I reply to a email & need to save it before sending it,I cannot where as before I could reply to a email & needd to save it before sending it,now I cannot WHY & HOW to thanks Darryl

Help! My main email address and another one no longer are listed when I open Thunderbird. I tried to reinstall my main email but was prompted that it already exists. I have not received any email since 7/23/2024. My main email is belaflom@belaflom.com.

hey, After the last 2 updates, my quick filtering (ctrl+shift+K) broke. It works very slowly, it freezes the entire program. Is there any way to fix this? I work on Windows 10, regularly updated

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my account however it only works on the inbox and I have 1745 message in the All Mail folder which intermittently deletes the older messages and then restores them.

Am I doing something wrong?

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to get Thunderbird to work. I think I'm not getting the settings correct, so need help. I can be reached at my email address, or preferably from a live person at 937-416-9479. Thank you - Bob Baldwin

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without explicitly telling me. It is now unticked.

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed.

Can still see content in emails that are in other folders, seems to be only inbox that will not show content of the emails

New emails arriving will show content as well as some old old emails in inbox

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting thousands of old emails from my inbox, followed by a folder compacting.

Now, many of the remaining messages are unreadable. Most appear to be blank /empty, while some appear as gibberish text. I've tried repairing the folder using the tool in Folder Properties. That may have made the problem worse.

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning messages at startup. I decided to install the latest supported ver 128. I did that over the ver I was running and did not save, export or rename anything. Just one install over the other. I have lost my calendar that I spent months building. Did I lose it? Any possibility it is still around hiding somewhere? Help please, but I am prepared for the worst for being hasty in my decision. Cheers, TR

Each time I open the program it starts downloading all emails from the beginning, it takes hours and days. Even when it's done it starts again from the beginning. I have used this program for many years, but this problem happened in the last few weeks, it's crazy slow