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recipient can't see the email thread

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  • Mbohovái ipaháva sfhowes

yoder1984
yoder1984
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My recipients are complaining that they can't see the thread of an email conversation. Can someone make a suggestion?

My recipients are complaining that they can't see the thread of an email conversation. Can someone make a suggestion?

Ñemoĩporã poravopyre

Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0

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sfhowes
sfhowes
  • Top 10 Contributor
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Ñemoĩporã poravopyre

Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.