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Trying to add an exisiting email account that is not connecting to the server

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Beth L
Beth L
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I am trying to add an exisiting email address to Thunderbird, and it is not connecting to the server. I copied the Hostname and Port from the information displayed on the 'External Access' page of the original email host. I checked and rechecked the email address and password and it keeps saying it can't connect to the server.

I am trying to add an exisiting email address to Thunderbird, and it is not connecting to the server. I copied the Hostname and Port from the information displayed on the 'External Access' page of the original email host. I checked and rechecked the email address and password and it keeps saying it can't connect to the server.

Nde eikéke nde mba’etepe embohovái hag̃ua ñe’ẽmondo. Ikatúpa, emoñepyrũ peteĩ porandu, ndereguerekói gueteriramo nemba’ete.