This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem to Sync Passwords and Cache

more options

Dear Team, i reinstall Mozilla and trying to sync my passwords and cache, it completed sync successfully but unfortunately all of my passwords are not restored, now i again saving the data but many of my passwords are not remembered to me.

i have many passwords are saved in my cache.

i requested to please help me how can i restore it old data

regards,

Muhammad Ibrar Mughal

Dear Team, i reinstall Mozilla and trying to sync my passwords and cache, it completed sync successfully but unfortunately all of my passwords are not restored, now i again saving the data but many of my passwords are not remembered to me. i have many passwords are saved in my cache. i requested to please help me how can i restore it old data regards, Muhammad Ibrar Mughal

All Replies (3)

more options

Hi, Did you enabled the password to SYNC with Firefox?

Check your SYNC Process in about:sync-progress

more options

Dear,

i try to restore all of data

and all of Credentials are working fine,

but after sync i check that there was no data in my backup history.

i need to restore all of my old data which i was save in last 1 year.

i really forget many passwords which i save in my mozilla sync

more options

Type about:accounts and click manage

  • check [x] Passwords