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Problem when i forward emails with PDF in attachment

  • 3 replies
  • 1 has this problem
  • 19 views
  • Last reply by sfhowes

suport.fares
suport.fares
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Hello,

Attachment just dissapear when i want to forward an email with PDF in attachment.

I use Windows 7 x64, i updated firefox to latest version.

I can forward any emails correctly, the issue exist only when i try to forward an email with PDF attachment.

Please help me!

Thanks. Raul.

Hello, Attachment just dissapear when i want to forward an email with PDF in attachment. I use Windows 7 x64, i updated firefox to latest version. I can forward any emails correctly, the issue exist only when i try to forward an email with PDF attachment. Please help me! Thanks. Raul.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Do you have an antivirus app scanning outgoing mail? If so, disable that option and see if it helps.

suport.fares
suport.fares Question owner
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sfhowes said
Do you have an antivirus app scanning outgoing mail? If so, disable that option and see if it helps.

I uninstalled my Kaspersky , and the issue still exist .

sfhowes
sfhowes
  • Top 10 Contributor
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If you removed Kaspersky, the AV would have reverted to Windows Defender. See if adding the profile folder as an Exclusion makes any difference.

https://winaero.com/exclusions-windows-defender-windows-10/