This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks from damaged laptop that was syncing seem lost

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by srapoport

srapoport
srapoport
more options

I have logged into a new device with Firefox account and am not certain where the bookmarks have been pulled from as they do not match those on my previous device where the account was set to sync.

I have logged into a new device with Firefox account and am not certain where the bookmarks have been pulled from as they do not match those on my previous device where the account was set to sync.

All Replies (2)

srapoport
srapoport Question owner
more options

I just checked out the site you suggested. It has good articles regarding syncing but they don't seem geared towards trouble shooting this particular issue.

srapoport
srapoport Question owner
more options

Thank you for trying to assist. The bookmarks were previously syncing between devices. I'm not sure how to prevent this in the future.