This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB 228.4 will not replicate format from Word in one user account, but does in other user acct.

  • No replies
  • 0 have this problem
KingDavid4GodsHeart
KingDavid4GodsHeart
more options

I upgraded from 115 to 228.4, but now 228.4 will not replicate text formatting (style, color, bold) pasted from a Word document, as it did using 115. Yet the same program (228.4), same computer, on the other User Account works properly. Is there a config setting that might cure the problem, or anything else, perhaps a missing file in my ill-working Profile directory? I am at a loss as this feature is very important to me. (I'm also a technical novice.)

I upgraded from 115 to 228.4, but now 228.4 will not replicate text formatting (style, color, bold) pasted from a Word document, as it did using 115. Yet the same program (228.4), same computer, on the other User Account works properly. Is there a config setting that might cure the problem, or anything else, perhaps a missing file in my ill-working Profile directory? I am at a loss as this feature is very important to me. (I'm also a technical novice.)

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.