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when i install firefox 3.6.6, every time show error bar ... what can i do??

  • 2 replies
  • 21 have this problem
  • 5 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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Issue

I have another kind of problem with Firefox

Description

When install firefox 3.6.6, will show error bar "TypeError: Components.classes['@thunder.com/thundercomponent;1'] is undefined". What can i do??

Troubleshooting information

TypeError: Components.classes['@thunder.com/thundercomponent;1'] is undefined

Firefox version

3.6.6

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; zh-TW; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 ( .NET CLR 3.5.30729)

Plugins installed

  • -nphpclipbook
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • 4.0.50524.0
  • NPWLPG
  • Google Update
  • Thunder DapCtrl COM Component FireFox Plugin
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
== Issue == I have another kind of problem with Firefox == Description == When install firefox 3.6.6, will show error bar "TypeError: Components.classes['@thunder.com/thundercomponent;1'] is undefined". What can i do?? == Troubleshooting information == TypeError: Components.classes['@thunder.com/thundercomponent;1'] is undefined == Firefox version == 3.6.6 == Operating system == Windows 7 == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.1; zh-TW; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 ( .NET CLR 3.5.30729) == Plugins installed == *-nphpclipbook *Office Plugin for Netscape Navigator *np-mswmp *6.0.12.69 *RealPlayer(tm) LiveConnect-Enabled Plug-In *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *NPRuntime Script Plug-in Library for Java(TM) Deploy *Adobe PDF Plug-In For Firefox and Netscape "9.3.3" *Default Plug-in *Shockwave Flash 10.1 r53 *4.0.50524.0 *NPWLPG *Google Update *Thunder DapCtrl COM Component FireFox Plugin *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

AnonymousUser
AnonymousUser Question owner
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Disable Trend Micro Guarded ID if you have one under Tools > Add-ons > Extension and it should be ok.