This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is unable to open links

  • 1 reply
  • 9 have this problem
  • 1 view
  • Last reply by cor-el

johnjonescpa
johnjonescpa
more options

2 problems and I don't know if they are related. When I exit firefox, the program does not completely terminate. I have to manually then terminate the process in task manager. Happens 3 or 4 times a day. Also on numerous time very day firefox does not open links on the web page. I have tried deleting and reinstalling which works for a day or so and then the same problems reappear. Running windows 7.

2 problems and I don't know if they are related. When I exit firefox, the program does not completely terminate. I have to manually then terminate the process in task manager. Happens 3 or 4 times a day. Also on numerous time very day firefox does not open links on the web page. I have tried deleting and reinstalling which works for a day or so and then the same problems reappear. Running windows 7.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Firefox_hangs and Firefox hangs or is not responding - How to fix (Hang at exit)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems