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The drop down boxes don't stay opemn long enough for me to make a choice. It only started to happen when I downloaded the latest version. How do I fix this?

  • 7 replies
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  • Last reply by Vivek

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Whenever I scroll over a drop down box, the box doesn't stay open long enough for me to make a choice. For instance when I click on the orange Fire Fox tab, it takes several tries for me to get my cursor over the item I want to select. This happens on websites that have drop down boxes as well.

Whenever I scroll over a drop down box, the box doesn't stay open long enough for me to make a choice. For instance when I click on the orange Fire Fox tab, it takes several tries for me to get my cursor over the item I want to select. This happens on websites that have drop down boxes as well.

All Replies (7)

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Hi,

Please check if this happens in Safe Mode.

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Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info

Keyboard Shortcuts

Viewing Video without Plugins

Firefox Profile Folder & Files

Firefox Commands

Basic Troubleshooting

After Upgrading

Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Troubleshooting Plugins

Testing Plugins

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yes it happens in safe mode as well.

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Please see if this goes away when menu animation is turned off / changed in Windows.

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how do i turn off the menu animation in Windows?

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In the Start menu right-click Computer > Properties > Advanced system settings > Advanced > Settings (under performance) > Visual Effects. You can disable all or try toggling a few to see if the issue goes away.

Is this a Firefox only issue? Please also check if there's a userChrome.css file in the chrome folder inside the profile folder - In Firefox click Help (Alt + H) > Troubleshooting Information > Open Containing Folder and rename the userChrome.css, if present.

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This did not fix the issue. When I did what you suggested, Google stopped working. I have discovered this is not only a Fire Fox issue. My accounting software program has the same problem.Ran a virus scan with nothing being detected.

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Most likely, this is not a virus issue. Troubleshooting Aero or updating the video drivers may help (Control Panel > All Control Panel Items > Troubleshooting > All Categories >Aero and Windows Update > Optional updates.. I think it would be helpful if you could post the issue in a Windows 7 OS forum.

Modified by Vivek