This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Help Search Found 0 results for The Facebook "LIKE" button doesn't appear on our website under Firefox but does under Chrome, I E and Safari. Any assistance very welcome.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

DaveCorless
DaveCorless
more options

The Facebook "LIKE" button doesn't appear on our website under Firefox but does under Chrome, Internet Explorer and Safari. This applies to our site here at Kendal Caravans and our sister company Westfield Caravans. I am using version 9.0.1, and I have tweaked a number of things in Firefox without success. Our website designers installed this widget to enable our visitors to "Like" our site. Any help greatly appreciated. Dave

The Facebook "LIKE" button doesn't appear on our website under Firefox but does under Chrome, Internet Explorer and Safari. This applies to our site here at Kendal Caravans and our sister company Westfield Caravans. I am using version 9.0.1, and I have tweaked a number of things in Firefox without success. Our website designers installed this widget to enable our visitors to "Like" our site. Any help greatly appreciated. Dave

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).