This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

entering number codes fails to work

  • 4 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

more options

this is happening in eBay ask seller a question. there is a code of wonky numbers that has to be entered but everytime I try to it says it is incorrect. the numbers are not being acknowledged. when using ie to do the same thing there is no problem. I tried number lock and using the numbers from the numbers section but neither fixes it.

this is happening in eBay ask seller a question. there is a code of wonky numbers that has to be entered but everytime I try to it says it is incorrect. the numbers are not being acknowledged. when using ie to do the same thing there is no problem. I tried number lock and using the numbers from the numbers section but neither fixes it.

All Replies (4)

more options

Is this happening only in eBay or, in every site ?

more options

hi - I haven't tried on any other sites.

more options

Try on another site . The problem may not be in Firefox .

more options

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. Go thru the list and use a web search to check any that you don't know what they are.

Troubleshoot Firefox Issues Caused By Malware