This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

The mail server sent an incorrect greeting: Cannot connect to SMTP server 196.43.0.142 (196.43.0.142:587), connect error 10060?

  • 1 amsa
  • 5 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga christ1

more options

Can't send out e mails. I do receive them. An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 196.43.0.142 (196.43.0.142:587), connect error 10060. This is the error message.

Please help, Jan Henderson.

Can't send out e mails. I do receive them. An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 196.43.0.142 (196.43.0.142:587), connect error 10060. This is the error message. Please help, Jan Henderson.

All Replies (1)

more options

Verify your SMTP server settings. Also see https://support.mozilla.org/en-US/kb/cannot-send-messages