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opening a PDF attachment creates an empty PDF file on the desktop

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  • 4 sa na da wannan matsala
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  • Amsa ta ƙarshe daga georgeangelos

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When I open a PDF attachment in Thunderbird, an empty PDF file is always created on my desktop. The name of the empty PDF file suggests that I had received it by email and read it sometime in the past, but since then I have deleted the email to which it was attached and I can't find in any of my folders using the search facility. I get this problem using Thunderbird on any of my Window machines (laptop, desktops home and office). I don't get this problem when I use Acrobat by itself, only in combination with Thunderbird. Thanks for any help!

When I open a PDF attachment in Thunderbird, an empty PDF file is always created on my desktop. The name of the empty PDF file suggests that I had received it by email and read it sometime in the past, but since then I have deleted the email to which it was attached and I can't find in any of my folders using the search facility. I get this problem using Thunderbird on any of my Window machines (laptop, desktops home and office). I don't get this problem when I use Acrobat by itself, only in combination with Thunderbird. Thanks for any help!

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Try this: 'Menu icon' > 'Options' > 'Options' > 'Attachments' > 'Incoming' tab

uncheck 'Save files to desktop' or choose a suitable folder in eg: Documents' click on OK

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Doesn't make any difference. The 0 bytes PDF file still appears on the desktop.