This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Starting today, Firefox won't play videos. Safari and Chrome will. I have the most current version of Flash, too. Why won't videos play?

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

holtwebb
holtwebb
more options

Firefox loads videos but will not play them. I checked on the Mozilla site to make sure I had the most current version of Flash, and I do. These same videos play fine on Chrome and Safari, but no videos at all will play in Firefox. This started about an hour ago, and as far as I can tell, I did nothing to cause this problem. I merely woke up my computer and went to a video I wanted to watch. I even tried opening videos in youtube, but they won't play either. Nothing plays in Firefox.

Firefox loads videos but will not play them. I checked on the Mozilla site to make sure I had the most current version of Flash, and I do. These same videos play fine on Chrome and Safari, but no videos at all will play in Firefox. This started about an hour ago, and as far as I can tell, I did nothing to cause this problem. I merely woke up my computer and went to a video I wanted to watch. I even tried opening videos in youtube, but they won't play either. Nothing plays in Firefox.

All Replies (1)

FredMcD
FredMcD
more options

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration