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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My emails have diappeared, how do I get them back?

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  • 2 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga christ1

bbrodhagen
bbrodhagen
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I was asked if I wanted to compress my files and some of my emails disappeared. Can anyone help/tell me retrieve them?

I was asked if I wanted to compress my files and some of my emails disappeared. Can anyone help/tell me retrieve them?

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christ1
christ1
  • Top 25 Contributor
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Most likely your mail files were corrupted.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

You can restore messages from a recent backup of your Thunderbird profile folder, assuming you did create a backup in the first place. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile