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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Inporter does not work. Now what?

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga david

Gerald del Campo
Gerald del Campo
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I downloaded Thunderbird to a new computer. I put the drive of the OLD computer into an USB drive and plugged it into the new computer. I can browse from the new computer to the OLD drive appdata/roaming/thunderbird without any problem. I launch Thunderbird and created a profile because as far as I know you can't do anything else until a profile has been created.

I launch the importer. I select Thunderbird profile, click next and select the path to the OLD drive where the profile lives. It fails and says something about an error log I can't find.

Take two: I copy the profile folder from the OLD drive to the new computer's desktop. I choose Thunderbird import and I select to use a different folder. I point it to the folders on the NEW computer desktop, and it fails with the same error.

It shouldn't be this difficult. I am pretty sure I am doing something wrong, and if so I need someone to please tell me what. I have time sensitive information in my Thunderbird email. Maybe someone has a "step-by-step" procedure for doing this and can explain it to me like I am 5 years old, I would appreciate it.

Thanks, Peeps

I downloaded Thunderbird to a new computer. I put the drive of the OLD computer into an USB drive and plugged it into the new computer. I can browse from the new computer to the OLD drive appdata/roaming/thunderbird without any problem. I launch Thunderbird and created a profile because as far as I know you can't do anything else until a profile has been created. I launch the importer. I select Thunderbird profile, click next and select the path to the OLD drive where the profile lives. It fails and says something about an error log I can't find. Take two: I copy the profile folder from the OLD drive to the new computer's desktop. I choose Thunderbird import and I select to use a different folder. I point it to the folders on the NEW computer desktop, and it fails with the same error. It shouldn't be this difficult. I am pretty sure I am doing something wrong, and if so I need someone to please tell me what. I have time sensitive information in my Thunderbird email. Maybe someone has a "step-by-step" procedure for doing this and can explain it to me like I am 5 years old, I would appreciate it. Thanks, Peeps

All Replies (1)

david
david
  • Top 10 Contributor
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- exit thunderbird on new pc - copy the thunderbird folder from the ....appdata\roaming\ folder from old PC and paste into c:\users\<yourid>\appdata\roaming to overwrite the exiting thunderbird folder. - restart thunerbird