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Firefox requesting a "passkey" to sign into AOL.

Harris guilmette
Harris guilmette
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Firefox requesting a "passkey" to sign into AOL. AOL says it's not them. it doesn't say what kind of passkey, how toset it up, where to get it, Nothing! Any ideas? I can get in on my tablet and phone, just not in Firefox.This request for a passkey just began a month or so ago, with no explanation.

Firefox requesting a "passkey" to sign into AOL. AOL says it's not them. it doesn't say what kind of passkey, how toset it up, where to get it, Nothing! Any ideas? I can get in on my tablet and phone, just not in Firefox.This request for a passkey just began a month or so ago, with no explanation.

All Replies (2)

markwarner22
markwarner22
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Firefox is just the Browser and that request is most likely coming from AOL not from Firefox. You need to contact AOL support about your login issue.

Helpful?

Harris guilmette
Harris guilmette Mai mallakar tambaya
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Thank you for trying. That's what I thought also, but they had no idea what I'm talking about. 1) I don't get a passkey request when logging in from my Android devices. 2) I tried signing in with Edge and with Chrome and had the exact same thing happen with them.

I'm still working on the assumption that it is AOL, but haven't made contact with the right department/experts yet.

Still trying.

Helpful?

Yi tambaya

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