This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to View/Print FedEx Invoices

more options

FedEx updated their website and you can't see the legacy site anymore. I am not able to view/print FedEx invoices on Mozilla - but it works on Microsoft Edge. Why can't I view/print from Mozilla?

Thanks for your help!

FedEx updated their website and you can't see the legacy site anymore. I am not able to view/print FedEx invoices on Mozilla - but it works on Microsoft Edge. Why can't I view/print from Mozilla? Thanks for your help!

All Replies (2)

more options

Show the issue and or provide steps to replicate. Hard to help with something we cannot see. What OS? What version of Firefox?

Helpful?

more options

What happens when you try to print? Does Firefox display an error message, or just seem to load the preview endlessly, or have print errors, etc.?


(This is just the reason I am not able to investigate this myself)

I don't use the FedEx site very often, but I noticed it would not sign me in correctly -- it just immediately threw me back out to the home page. I had to clear cookies and site data before I could stay logged in. In case you haven't already tried that, here's how:

While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm. Then try reloading the page and signing in again.

For me, though, it seems to now want me to create a new account number for various features. I'm going to pause here since I don't have any immediate shipping needs.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.