This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

videos not playing on youtube music and youtube

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • Amsa ta ƙarshe daga tnt fran

more options

For some reason i dont understand when i play a music in youtube music its kinda like a dark screen but it has this weird thing that if i switch tab and then come back is like a part of the other page, example shown.

it doesnt work even in private mode but it works with troublesthooting mode, even if i disable plugins and stuff it just doesnt work

For some reason i dont understand when i play a music in youtube music its kinda like a dark screen but it has this weird thing that if i switch tab and then come back is like a part of the other page, example shown. it doesnt work even in private mode but it works with troublesthooting mode, even if i disable plugins and stuff it just doesnt work
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

Thank you for the screenshot! Wish more users had a clue.  ;-/ Looks like there's an update ready to install. Firefox does act funny when you don't restart for the update. see screenshot What version of Firefox? Are you running pro or home version of Windows? If pro, you should have sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

Zaɓi Mafita

Thank you for the screenshot! Wish more users had a clue.  ;-/ Looks like there's an update ready to install. Firefox does act funny when you don't restart for the update. see screenshot What version of Firefox? Are you running pro or home version of Windows? If pro, you should have sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Helpful?

more options

yesterday i had the option to update but fixed nothing, now i updated again and it works normally, thanks

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.