This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

web sites requiring a code at the end fails with ff but accepts using IE

  • 1 amsa
  • 1 yana da wannan matsala
  • Amsa ta ƙarshe daga cor-el

billso
billso
more options

A web page which has a competition running collects the personal info then asks you to copy a code .when you type the code usually numbers and or numerals or a mix of both, using FF the error message appears stating the code entered is incorrect. If however I use IE the code is always accepted, The code is usually wavy and a mix if upper and lower cases.

A web page which has a competition running collects the personal info then asks you to copy a code .when you type the code usually numbers and or numerals or a mix of both, using FF the error message appears stating the code entered is incorrect. If however I use IE the code is always accepted, The code is usually wavy and a mix if upper and lower cases.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a CAPTCHA. Make sure that you do not block images and cookies from that domain.
See http://kb.mozillazine.org/Cookies

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: