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Trying to install FF add ons after downloading FF 7; keep getting message that says connection failure on services.addons.mozilla.org running Win XP

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  • Amsa ta ƙarshe daga RedArmy

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I have just installed Firefox 7, but when I attempt to download any addons, i get the message: connection failure on services.addons.mozilla.org. My OS is Windows xp SP3.

I have just installed Firefox 7, but when I attempt to download any addons, i get the message: connection failure on services.addons.mozilla.org. My OS is Windows xp SP3.

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I get exactly the same error message. I'm using Windows 7 Ultimate 64bit. Please sort this problem out as I can't use this browser without add-ons. Thanks