This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

What is causing an 'opaque' window to appear on computer when opening Firefox since auot upgrade last Sunday (October 2)

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

Since Firefox automatically upgraded (?) last week, I now get an opaque screen appearing when I opening the browser.

It appears for 2~3 seconds then disappears; it is similar to the opaqueness of the background setting, but did not previously come up during start-up.

I need to be sure this is not associated with an outside program or security breach.

Since Firefox automatically upgraded (?) last week, I now get an opaque screen appearing when I opening the browser. It appears for 2~3 seconds then disappears; it is similar to the opaqueness of the background setting, but did not previously come up during start-up. I need to be sure this is not associated with an outside program or security breach.

All Replies (1)

more options

That usually means that Windows notices that the program isn't responding.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).