This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Suddenly, hyperlinks won't open Firefox unless Firefox already open

  • 4 amsoshi
  • 6 sa na da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga braven1612

braven1612
braven1612
more options

If hyperlinks appear in an email (Windows Live Mail) or on Twitter, clicking on them does nothing. BUT if I already have Firefox open, the hyperlinks work fine.

This is a new occurrence starting today. I have Firefox as my default, Windows Live Mail as my default, nothing has been changed on my Windows 7 desktop computer. I updated all the add-ons to Firefox, nothing seems to help.

If hyperlinks appear in an email (Windows Live Mail) or on Twitter, clicking on them does nothing. BUT if I already have Firefox open, the hyperlinks work fine. This is a new occurrence starting today. I have Firefox as my default, Windows Live Mail as my default, nothing has been changed on my Windows 7 desktop computer. I updated all the add-ons to Firefox, nothing seems to help.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with DDE.

braven1612
braven1612 Mai mallakar tambaya
more options

Thanks for the reply. The link you posted doesn't seem to apply to Windows 7 or Windows Live Mail. I had already checked to see the correct protocols for file extensions were set to Firefox. I may have to reinstall Firefox.. ugh.

Thanks again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to redo the default browser and temporarily set another browser as the default browser?

braven1612
braven1612 Mai mallakar tambaya
more options

Yes, I changed the default to IE and all the hyperlinks worked even with browser closed. Changed back to Firefox, now hyperlinks won't work if browser isn't already open.