לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

מידע נוסף

Upgraded to Firefox 5.0 and now I get a pop-up window that I have to click ok before I can start Firefox. Does anyone know how I can fix this?

  • 3 תגובות
  • 202 have this problem
  • 4 views
  • תגובה אחרונה מאת BOBCHAREF

more options

I upgrade to Firefox 5.0 and now when I start Firefox it takes a While but I get a Pop-up window with the message [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no] Once I press ok on the pop-up window, Firefox will then start okay. I have not noticed any other problems yet.

I upgrade to Firefox 5.0 and now when I start Firefox it takes a While but I get a Pop-up window with the message [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no] Once I press ok on the pop-up window, Firefox will then start okay. I have not noticed any other problems yet.

כל התגובות (3)

more options

We suspect this issue is caused by Flash Video Downloader , can anyone confirm this by disabling this addon and verifying if the issue still occurs? Thanks!

more options

Had two Versions of 'java 6.0.07' and '6.0.24' . disabled 6.0.07 and have not had the fault return. is it normal to have Both java versions? I also have Flash Video Downloader and it is still enabled and working

השתנתה ב־ על־ידי sdwilson

more options

[Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no]