לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

מידע נוסף

I lost all my bookmarks HELPPPPPPP

  • 2 תגובות
  • 3 have this problem
  • 1 view
  • תגובה אחרונה מאת cor-el

more options

after mozilla firefox crashed I got a previous version of mozilla, by right clicking on to the program's GET A PREVIOUS VERSION. In the version that installed on my pc I cannont find my bookmarks

Thank you in advance

after mozilla firefox crashed I got a previous version of mozilla, by right clicking on to the program's GET A PREVIOUS VERSION. In the version that installed on my pc I cannont find my bookmarks Thank you in advance

כל התגובות (2)

more options

I've never noticed a "Get a previous version" option. Do you have a custom build of Firefox, or a version someone has packaged with add-ons??


Have you tried the steps in this article: Recover lost or missing Bookmarks


Whatever rollback process you used, you might have multiple personal settings folders, also known as Firefox profile folders. You can check the standard location by pasting this into the Start menu search box and pressing Enter:

%APPDATA%\Mozilla\Firefox\Profiles

If you have multiple folders, the dates should help identify your current and immediately previous folders. These articles might be helpful in loading your earlier profile into your current version of Firefox and/or copying over data:

more options

You should update your current Firefox 12 version as soon as possible to the current Firefox 17 release.

The Firefox version that you currently run is no longer supported with security updates.
It is important to update Firefox and add-ons to the latest versions to get the latest bug fixes and security updates.

You may need to do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.


If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

See also: