Firefox Community Forum

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual steps." I ain't falling for that no more, every time I click that manual steps thing, it blanks out everything I already typed, and when I come back I have to start over!

Anyway, how do I get that complaint to go away, and the details to appear in the Troubleshoot Information box like they ought to?

How do I get AOL Webmail working for default mailto again?

I used to have the AOL mail site as Firefox's default mail. Somehow when I opened up Thunderbird recently for something, it up and decided that it had to be my default for mail links in Firefox, too, I guess? Maybe something changed with a system update a while back, I'm not sure. In case Thunderbird really did decide to take over, and will do it again next time I open it, what's the setting in that to get it to stop doing that? What did I put wrong in there?

At any rate, I haven't liked the change.

I don't seem to be able to pick AOL from the Applications options in Firefox's settings, and when I pick to "use other", I get a dialog that'll only allow me to pick an application file, and won't allow putting in the URL for AOL Mail. I did not use a helper app before, and the extension I tried from the Firefox Add-ons site doesn't work right. It opens the AOL page, but doesn't even open a new mail compose page, let alone fill the email address I clicked on as it ought to.

I'm guessing this will take editing something in about:config, but I don't know what to put in there. What's the fix?

Everything was fine, then one recent day - BAM - my logins and passwords are gone.

The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance).

When opening about:logins, browser console reports:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197

   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:175
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1412
   AsyncFunctionNext self-hosted:799

Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login

How can I get my logins and passwords back?

Thank you, eljay

my Firefox was working just fine, and I did an update this morning and now nothing works. My Firefox will not install and nothing that works with Firefox will work. I tried to uninstall the Firefox that I had and it doesn't even show up on the list of programs any more, so I can't do an uninstall.

Hi,

In the older Firefox version (92), I could instantly open JNPL files by selecting "Open with Default Use JAVA (TM)". However, in the latest Firefox version 127, while the option is still available, it doesn't instantly open JNPL files. Every time I have to click to open the JNPL file.

In the Add Bookmark menu that is accessed from the address bar, the field for adding a keyword shortcut is absent. This is the same menu that is accessed by Ctrl + D. It's ironic that the menu accessed via a keyboard shortcut is missing the field for adding a keyboard shortcut.

"Tags" field is present on all, but I find it orders of magnitude less useful than keywords.

Dear friends,

Update on the question below. Attached you will find data about my system.

For a better understanding I have created this video. https://cloud.haller.family/s/Zyt9DFoCnFwtgn8

Description of the video: From the form I call up the homepage ostseesattel.com. Then I click on the guestbook form. Unfortunately you cannot see the pointer. There is no reaction.

Then I change the tab back and forth. Now the guestbook can be clicked on.

Why is that?

Kind regards Uwe

Dear friends,

I am using Firefox Browser 127.0.2 (64-bit) on a PC.

Sometimes it happens that an input field on a page in an IFRAME cannot be clicked. The buttons work, but you can't enter anything in the text field.

Only when I press in the address bar and then in the text field, now I can enter text in the text field.

Example page https://www.fantastic-food.ch Then click on the "Feedbacks" link.

Does anyone have an idea?

Kind regards Uwe

Translated with DeepL.com (free version)

I am noticing this for months if not years. Automatic update never works, first it claims that FF restart is required to install the update but when invoked FF never restarts automatically. Alternatively if FF is closed without invoking restart subsequent manual launch never starts the browser. Only the second manual launch opens the browser window which takes a small portion of the upper left corner of the screen and there's no Maximize button - instead the button is Restore and upon clicking the small window moves beyond the upper right corner of the screen putting the maximize button out of reach. So I have to somehow grab the title bar and move it to the view so I can finally maximize the window - very annoying. Upon checking the FF version remains the same, no update occurred. Invoking another update results in endless notification Updating FF. At some point there's a notification that I have to update FF manually by downloading an installer etc. This goes on and on over and over. Could this mean my FF is hijacked?

My searches (regardless of Engine) are coming up in Russian. I don't speak Russian. It does not seem to be the search engine, and does not happen in Chrome, only Firefox.