Firefox Community Forum

reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off

use to use adblockplus and privacy badger these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings:

not sure what to do now

My Google tab won't open anymore in Firefox. I have the latest version. It asks me to restore but nothing happens. I can open google on all other browsers. Safari, Chrome etc. but not Firefox.

How can I stop emails from prn sites? I haven't ever gone to one! Is there a way for me to permanently stop them from sending me emails? I use Google Gmail on Firefox.

FF v132.0.2 (64-bit). We utilize Sharepoint/Microsoft 365, and since switching to Firefox, the zoom controls normally located in the lower righthand corner for Excel spreadsheets is just gone. This is with extensions disabled, even tried Private View. Chrome properly shows it.

Screenshots attached showing Firefox/Chrome. That basically eliminates our ability to use FireFox if that's the case since there's no other way to do it.

This is a hail Mary. Microsoft changed the behavior of Windows, supposedly for security, so that clicking the Firefox button to make it the default web browser is no longer allowed. Instead, I get taken to the default apps section of Settings, where the only choices are Edge and Internet Explorer. No Firefox. Same with images and with video. Microsoft is not helping with this and I'm damned if I'm wading through probably a hundred or so file extensions changing each one individually. Somebody else must have run across this problem and maybe solved it?

I am trying to read the Wall Street Journal online, but I receive the subject message. Not a problem with other browsers. I need a relatively easy fix to continue with Firefox as I am not a sophisticated trouble shooter

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

I'm getting the following with some websites since the most recent firefox update. It happens with outlook mail, facebook and my bank (and others) all of which I would expect to be up to date.. Secure Connection Failed

An error occurred during a connection to outlook.live.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Starting from Firefox 132, HTTP sites cannot be loaded at all.

This is tested on a brand new installation of Firefox 132 without any profiles on Windows 11.

Hi guys. I'm running on Windows 10 Enterprise 22H2, build 19045.5011. Since the latest Firefox update (current version 132.0.2, 64-bit) I'm unable to use Plotly interactive plots - they just appear as blank boxes. I've tried other browsers and everything works there. I can also see that there are several threads on GitHub regarding this error - unfortunately, none of the solutions I've seen apply to my case.

Any ideas how to fix this? I really like FF, but I am forced to switch for now. Wouldn't like this switch to be permanent.

I can open Firefox and it works fine on my (admin) user account, as it has for years.

Starting today, when my wife is logged in on her account/user on the Mac, when trying to open Firefox there is a prompt "Firefox is trying to install a new helper tool" and requests the admin name and password. I authorized yes to install the helper tool, and then the Firefox icon bounces on the dock indefinitely and Firefox is "not responding" and never opens. If I force quit and try again, I get the same prompt to install the helper tool and the cycle begins again.

I think this started after I updated a BitWarden extension on Firefox on my wife's account, but not sure if that is what provoked the problem. The same Bitwarden extension exists on Firefox on the admin account, and that Firefox works fine.

What I have tried so far: Shut down all BitWarden apps. Refreshed Firefox on the admin account - which deletes the BitWarden extension. Moved Firefox to the trash. Restart the computer. Re-install Firefox from the admin account (Firefox again works just fine when admin is the user). But Firefox still does not work when another user (my wife) is on her account - same issue with asking to install a helper tool and Firefox never opens.

Hardware: MacBook Air M2, Seqouia 15.1

Any help is much appreciated.

Firefox version 132.0.1 Thunderbird version 128.4.0esr O/S: PCLinuxOS Debian Edition (Debian 12 Bookworm) with KDE 5

I am getting a "Click" sound effect when I click Menu Bar items in both Firefox and Thunderbird, Bookmarks in Firefox, Folders in Thunderbird and some other items in both. I can not find a way to turn it off. It does not happen in any other applications, including other web browsers that are forked from Firefox, so I think it is a Mozilla problem.

This is a relatively new installation that was set up copying settings from Firefox on Windows 10 using Firefox Sync. I did not copy anything from Windows Thunderbird because my email is IMAP which brings in everything from the server. I am not getting this clicking sound in Windows Firefox and Thunderbird.

I am GUESSING that the sound effect is due to an Accessibility setting that is buried somewhere, maybe in one of the text-based "about...." configuration files, but I don't know where to look. I have gone through the Linux KDE System Settings and the Settings in Firefox and Thunderbird several times trying to find it. I will note that I set up Firefox and Thunderbird in the same Linux distro on a laptop also using Firefox Sync and do not have this problem with the laptop. Can anyone tell me where to look to get rid of this irritating noise?

Thank You!

Hey all,

After a fresh windows install I ran in to an issue where Firefox has issues playing back videos. It is most noticeable on Reddit, but other video sites that are not Youtube (for some reason Youtube videos, even when embedded in Reddit) have the same issue.

What happens is: a video shows the first frame. I press play and it plays at an extremely low rate 1 frame every few seconds, I can't really tell whether it goes from frame 1 to 2, but it definitely does not go from 1 to 1+(time past * frame rate). Another symptom that seems to be reddit embedded video specific is that after some time it says "video not available."

Videos do play for a very short while after rebooting, and clearing cookies also seems to help, however after some time even clearing cookies has the video stopping again.

I ran the profiler for media on a completely fresh profile with no addins. I found a video, started the profiler and pressed play. I let it run for 2 frame changes and after that I stopped the profiler. I'm not able to really interpret what is going on, but I hope that someone can.

https://share.firefox.dev/4eKL4PT

I've shared device/troubleshooting info.

Windows and Firefox are installed on a 1TB Samsung Evo 970, which I think may be the only relevant bit of info that's not in there.

If there is any other info that I can provide I am happy to do so.

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Hallo Wenn ich in Firefox eine Seite Öffne kommt sofort eine Betrugsversuchsmeldung von meinem Bitdefender Internet Security Programm. Inzwischen fast 500 mal seit 14 Tagen. Es handelt sich immer um die selbe Seite.

Habe die Seite am Router Und im PC  gesperrt. Hat nicht geholfen. Außer 2 Abstürze in den vergangenen Tagen kann ich jedoch keine Fehler oder sonstiges feststellen. Schon seit längerer Zeit kann ich mit Fierefox nicht mehr auf mein Bitdefender Central einwählen.

Hier die Copy der Meldung.

Online-Gefahrenabwehr

Wir haben diese Betrugsseite zu Ihrem Schutz blockiert: https://bcnexum.com/ Betreiber von Betrugsseiten setzen auf Täuschung, um sich illegal zu bereichern. So kann ein gefälschter Online-Shop das Opfer zum Beispiel dazu bewegen, Zahlungen im Voraus zu leisten, ohne dass die Ware dann geliefert wird.

Wie kriege ich die Ratte wieder los.

Mit feundlichen Grüßen Peter Birk