Thunderbird Community Forum

Bonjour, Depuis deux jours, la rubrique "message envoyés" a disparu du panneau de gauche de ma messagerie Thunderbird, sans que je sois intervenu sur les paramètres ou les réglages... Comment la retrouver, il me semble bien que tous mes messages envoyés devraient être archivés..."quelque part" Merci de votre ou vos réponses, Papyd

When trying to send emails from Thunderbird, I either get an error message that they have timed out, or that the server may be unavailable or is refusing SMTP connections. This problem started out of the blue on Friday 20th Dec. I can send emails by logging into my email provider 123-Reg without any problem. Any help appreciated.

This is a specific problem that started a few days ago. I sync between my Mac and my iPhone. It's worked perfectly for years, and still does so with two (iCloud, Gmail) of my three accounts. With the Thunderbird account, however, when I delete a message on my Mac, the message is not deleted on my phone. If I delete a message on my phone, sync works and the message is deleted on my Mac.

Fix it. I use Google Calendar integration. When a calendar item pops up a notification, Thunderbird stops retrieving email until I acknowledge it. This is a nuisance when I'm away from my machine for any length of time and I rely on Thunderbird to process incoming emails.

Thanks.

I want to contact the developers of the best free email client in the world! By the way, the new version of the mobile email client is simply SPACE, WOW!! But the problem is precisely in the desktop version.

I really like your product. Many of my colleagues at work use it with pleasure. But there is a huge problem that brings a lot of problems. This is restoring the email client on a new PC or transferring it from one PC to another. Why, when installing your product, there is no option to choose WHERE I WANT TO STORE THE MAIL DATABASE and USER PROFILE. Usually everyone puts the D drive so that when reinstalling the system, the mail database and profile are preserved. There is no mechanism for creating a single backup file for transfer to a new PC. It would be very convenient to create one file that contains all the email files (letters, attachments, user profile), transfer it to a flash drive/disk and restore it on a new PC.

2. And the second problem. This is the lack of a mechanism for synchronizing the address book between several PCs on the same local network. This is very necessary when one department has one client base and is in correspondence with them. I installed third-party extensions, but they all work very poorly and require a single storage for this file, and often one email client simply replaces it, overwriting the data of another version of this file.

In Thunderbird I see two methods of accessing/editing SMTP settings for email accounts.

1. Using the "Outgoing Server (SMTP)" which displays all the email accounts in a list. You then select one and click "Edit" to view or edit it.

2. On each email account page there is an "Edit SMTP server" button. Click that to view or edit the SMTP settings for that account.

I'm seeing two problems:

1 - The settings made using #1 above don't carry over into what I see using #2 above.

2 - Using method #2 above, changing the SMTP settings for my newest email account also changes the settings (seen using #2 above) on one other email account. And vice-versa.

What could be causing this?

Recently forced to update MAC OS to Big Sur, then Thunderbird stopped connecting. Thunderbird asks for a password that i enter correctly (works when directly logging into Gandi) but will not accept. No option on entering user name, just password. Contact@kencorm.org

Also, I payed for years and I'm getting pay or account will close 25 Jan 2025...

Thank you, Ken Cormier

I thought there might be a problem with Thunderbird 133.0, so I attempted to install version 130 over it. I was told it was incompatible with version 133.0, so I uninstalled version 133.0 and installed version 130.

Since then, Lightning Calendar has been missing, even when I reinstalled version 133.0. The Events and Tasks tab is missing. Calendar does not appear in Add-ons and Themes. There is no trace of it anywhere. I uninstalled Tbird, deleted all of the folders for it and reinstalled Tbird, again. No luck.

why do l have to click on inbox message twice so that it can open the message , this happens intermittently l have to go back and forth to mail address and then back to inbox message a couple of time before it can open inbox message

i'm using:

Thunderbird 128.5.2esr (64-bit) Kubuntu 24.04 KDE Plasma 5.115.0 Qt 5.15.13

when i get attached files, like .jpg, .png, or .pdf, i can see that the message has an attached file, but thunderbird no longer opens those files, or knows how to make other applications, like okular, gwenview, or inkscape open them. this USED TO BE a standard feature.

1. receive an attached file: FILE-NAME.pdf

at the bottom of the window is a bar that says "1 attachment: FILE-NAME.pdf 3.8 kB"

2. click on FILE-NAME.pdf

EXPECTED RESULT: FILE-NAME.pdf opens in okular

ACTUAL RESULT: nothing

3. alternate-click on FILE-NAME.pdf and choose "Open" from the context menu

EXPECTED RESULT: FILE-NAME.pdf opens in okular

ACTUAL RESULT: nothing

4. alternate-click on FILE-NAME.pdf and choose "Save as..." from the context menu, and save the file somewhere obvious.

5. navigate to somewhere obvious, and open the file

RESULT: FILE-NAME.pdf opens

i looked at "Settings -> General -> Files & Attachments" and confirmed that "Portable Document Format (PDF)" is set to "Use okular". i also deleted, and re-added "Portable Document Format (PDF)" from "Settings -> General -> Files & Attachments" with no change in the above reported behaviour.

Thunderbird just changed the number of emails that show when I open my comcast email account. Before, it was at least 5 displayed. Now it is 3 with an enlarged area for the email info. I find this very inconvenient to be able to see only 3 emails. I don't need the larger area for the email text. I can open the email and see it. Is there a way I can adjust this? Thank you, Sally

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

After months of constant Thunderbird crashes and hundreds of crash reports, and as many attempts at trying to resolve the issue but without any resolution, I am now getting the following message when Thunderbird crashes:

Thunderbird had a problem and crashed. Unfortunately the crash reporter is unable to submit a report for this crash.

Details: Expected value at line 1 column 1

I have version 128.5.2esr installed, but the issues started well before this version you can see the information in the crash reports if you want to look at them. I have tried Troubleshooting Mode, and can confirm the issue persists. I have also noticed that the one IMAP account I have attempts to redownload all messages from the mail server - it never completes because Thunderbird always crashes first. Aside from the obvious request for troubleshooting suggestions on the primary crash issue, I have three additional questions:

1. Is there a way for me to isolate that IMAP account, in another profile or such, to see if that account or server is contributing to the issue?

2. How is the crash report interpreted - i.e. where do I look to see the actual cause of the crash? In the "Details" tab the CRASH REASON and CRASH ADDRESS are not very informative to the average user.

3. What is the best way to provide a list of crash reports - I've had nearly 30 over the past few days, and - literally - hundreds since the issue began in October (which did not appear to coincide with anything in particular - e.g. new hardware or software, or TB update. Is is acceptable to post a list in the body of this thread, or as a txt document, or .... ?

BTW, running this on a Windows 10 22H2 machine, i9-14900KS, 32Gb DDR5, previously nVidia Quadro P5000 now Intel Arc A770 Graphics. Yes, have tried rebuilding POP3 folders, and yes I have a backup of my profile, which is about 35Gb in size.

TIA

koffie Dec 22, 2024, 13:20 CST

I've Thunderbird installed after it was deinstalled by a fail installation routine. On yesterday during this new install thunderbird has recovert the mails but only up to siste month May. The account on gmail isn't available completely.

Is there a possibility to try a completely recovery again.

This is an Ubuntu /Oracular OS. koffie

____________________________________-

Subject: Mapenzi posted an answer to your question "restoring email in thunderbird has stopped with mai 2024" Date: Sat, 21 Dec 2024 18:31:16 +0000 From: Mozilla Support Forum <no-reply@support.mozilla.org> Reply-To: no-reply@mozilla.org To: koffie@gmx.net

Mozilla Support

restoring email in thunderbird has stopped with mai 2024

• Mapenzi* Dec 21, 2024, 2:31:13 AM

What do you understand by "restoring" email? Recover lost email? Recover deleted mail? Download email?